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46555 Leesburg Pike, Sterling, VA, 20164, United States
Get directionsWhen my loved one went in here the staff were very pleasant and personable and were extremely helpful. They told us he would be able to be there until end of life and that they have skilled nursing and hospice available if needed. He was here a couple of days and had to go to the hospital. When he returned, they told us that he would not be able to stay there anymore since he was bed ridden. It was a good experience in the beginning, but a bad experience towards the end. We felt they misrepresented the care they could handle... read more
Business response:
We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at (703) 896-9590. We hope to hear from you to resolve this matter.
Everyone has helped my mother transition very well to her new living arrangements. The staff is very helpful and very accepting of my help too. They want her to enjoy her life there and they do their best to achieve this.
Business response:
Thank you so much for taking the time to leave us a positive review. We appreciate it!
We chose Pacifica Senior Living at the time due to the value for the money, they were a lot cheaper than others that we looked into. Also the location was nice for family. The room sizes here are a little on the smaller side, they are in a studio apartment. They have recently changed management and the new management seem to be more responsive. I would recommend them to others who are looking.
Business response:
Anonymous, thank you for the high star rating!
I was told this community was going to be sold soon, so I would look into this. I would recommend this community to others.
Business response:
Hi Anonymous, we are very happy to have provided you with such a positive experience!
The community is very protective of its residence. I feel safe that my dad is there. The community sets up social distance visiting and if your out of town they also set up facetime calls for the family. The communication between the staff and the family is very good. I would recommend this community.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Sterling. Thank you again, we hope that you have a wonderful day.
I can't say enough wonderful things about Atria Sterling! My Mother-in-law has been there for over a year now and has received such amazing care from the entire staff.......from meal service, to handyman services, to daily exercise, and to creative activities. Atria is one of the most family oriented assisted living venues I have ever seen. The residents and staff treat each other like family and watch over each other like family. It was such a relief to already know this when the Covid Virus hit and the staff was met with s... read more
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Sterling. Thank you again, we hope you have a wonderful day!
Let me start off by saying we did not find this facility first and I wish we did. We had to leave another facility and moving dad here was the best thing we did. The staff is great. From the concierges at the front desk, the dining staff, the nursing and care team, the residential life/activities team, to the facilities staff. They all are incredible. They will go out of their way to tend to every need of the residents. They all are proud of their facility, the company and their leadership team. They truly make it a happy an... read more
Business response:
Rich S., we're glad to hear you enjoyed your visit.
I have to commend the Staff at Atria-Sterling VA. They truly care for our loved one like they were their own. [name removed] ,the Activities Director has stepped up to the challenge of COVID restrictions and came up with some creative activities to keep people stimulated. It’s comforting to know they care about the people living there and the staff will go out of their way to help each other as well as the individuals living there.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Sterling. Thank you again, we hope that you have a wonderful day.
My mom has been at Atria Sterling for a year now and is fully integrated into the community. She is so well cared for and loved by the excellent staff. It is such a blessing for our family to be able to call her and find her happy. I love when I can't reach her on the phone during the day (which happens frequently) because that means she's out having a good time doing activities and spending time with her friends.
Business response:
Tom Lyon, we are so pleased you enjoyed your visit to Pacifica Senior Living Sterling!
The Ridge at Sterling has a 4.3 star rating with 125 reviews.
The Ridge at Sterling is open now. It is open 24/7.