The Ridge at Sterling

Anonymous 

on AplaceForMom

a year ago

EVERYONE that works at Pacifica are there because they love theatre they do. The sales director is resourceful yet extremely kind and careful while assisting us with making the best decisions for our uncle. All of the directors and Pacifica staff goes above and beyond to ensure that our uncle’s needs are continually met and highly quality care is always delivered. Pacifica is professional and strongly adheres to State/Federal laws and regulations. We’ve experienced Pacifica’s efforts to keep our uncle’s safety a priority and... read more

Lara N 

on AplaceForMom

a year ago

This facility has a great staff that are warm welcoming and helpful! Our mother has thrived since being there nearly a year. Our mother has made many friends and is enjoying herself! Highly recommend! 

Josh R 

on AplaceForMom

a year ago

I visited Pacifica for a tour and enjoyed my visit. I didn't experience everything in the survey, but had no problem seeing my mother living in a place like this. [name removed] was a welcoming host and answered all my questions. She reached out to others for answers where needed. 

Mary H 

on AplaceForMom

a year ago

[name removed] is wonderful and everyone we met was helpful and happy to speak with us. We had a wonderful lunch and met several residents who spoke highly of the staff and the community. Our mom can’t wait to move in. 

Anonymous 

on AplaceForMom

a year ago

Overall very happy she is there. She fell about a month ago while living there. She needed stitches in her head and broke her hip. They made sure to let me know she fell and where they took her by ambulance. They also worked with the inpatient rehab facility she went to after hip surgery to be sure she was okay to go back to Pacifica. Comments: #6 - Activities - gave rating of 3 since they do not have many activities my mom feels comfortable participating in. She is legally blind and she sometimes struggles with some activit... read more

Anonymous 

on AplaceForMom

a year ago

My mother has been very content at Pacifica Senior Living Sterling community. What we like the most are the staff, they are very friendly and the other residents are happy. Based on the experience we have had so far, we would recommend this community to other families looking for a place for their loved ones. 

Ann 

on AplaceForMom

a year ago

We would rate them as a five in all the categories except Quality of Care. The specific concern under quality of care has only to do with medication management. It has been a lot of work on the families and to get everything straight and worked out and still issues. Continue to come up she is paying for that additional service. There was a hire of a new resident services Director and she has been very communicative and we've been trying to work through the issues. 

Therese Moore 

on AplaceForMom

2 years ago

Let me just start off by me saying the staff here is great very welcoming, very polite, and when come to explaining the way of living here at Pacifica would be wonderful i can see they answer all our questions and show all the good perks of living here,like a movie room game room a study room also where assistance living and independent living are together make me feel where everyone is treated the same this is the place I will put my uncle to live out his life he will be close to family and we can visit just about anytime w... read more

Anonymous 

on AplaceForMom

2 years ago

[name removed] was absolutely wonderful to work with in getting our loved one set up before, during and after. Based on the experience we have had so far we would recommend Pacifica Senior Living Sterling to other families looking into a community for their loved one.