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67 Langstane Pl, Aberdeen, AB11 6EN, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | Closed | |
Wed | 4:00 p.m. to 11:00 p.m. | |
Thu | 12:00 p.m. to Midnight | |
Fri | 12:00 p.m. to 1:00 a.m. | |
Sat | 12:00 p.m. to 2:00 a.m. | |
Sun | 12:00 p.m. to 11:00 p.m. |
Service was poor ignored and the family behind us were asked if they had a table booking before us despite us being there for a long period before hand … once sat down we were asked 10 minutes later if we knew what we were having to drink : we hadn’t even been given menus for a start when saying this the girl was visibly annoyed at us despite it being her who ignored us and then seated us without menus? Once given menus we ordered our drinks mine was absolutely over flowing with froth and was genuinely 95% foam she joked and... read more
Business response:
Hi Emily, Thank you for taking the time to share your comments. We value all feedback and especially when it highlights we have failed to deliver on our mission to exceed customer expectations. Please accept my apologies that you have not have the experience we aim to provide, and unfortunately had the one above. I would be eager to discuss this with you further and would be grateful if you can drop me an email to Nikk.stevens@signaturepubs.co.uk All the best, Nikk
Very disappointed seated very quickly and drinks order taken, food order taken 10 minutes later, however food turned up before drinks which we waited 20 minutes for. Had been in Aberdeen specifically to go to The Spiritualist as the few times we were there in 2021 it had been fantastic.
Business response:
Hi Andrewm thank you for taking the time to leave us your honest feedback. I'm sorry to hear you waited 20 minutes for your drinks. We pride ourselves on elaborate, made to order amazing cocktails and sometimes it takes a bit longer than we would like to get them perfect and to your table. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Really slow service, clear shortages in the kitchen as we were the only table there to be served
Business response:
Jonathans, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. I'm afraid in the current climate there's a national shortage of chefs and we're doing our best to resolve this issue. I hope you'll give us another chance in the future.
Lovely place nice menu but food and service was poor. 45 min wait for two burgers and the plant based burger was over cooked dry and the bun burnt. Large staff group came in 20 mins after us and seemed to get the attention.
Not a great experience , booked a table here for my family as i seen they had a childs menu so thought would be suitable for children also, staff was not very accomodating and after waiting 1 & 1/2 hours for our main meal to arrive we gave up and left. Paying over £110 pounds for 4 small starters and some drinks and made to feel like a burden wasnt what i had planned for the evening. Although what little food we did have was somewhat decent i wouldnt be rushing back or recommending anyone to.
Food and drinks were good. Went at 6pm and as soon as we ordered food the music was turned up extremely loud. Probably would have left if we hadn't ordered our meal. Everything else was great. Would've preferred it to be just a bit quieter or for diners to be sat at the front section which was a lot quieter as we were sat by the bar so it was very busy and lots and not the best spot to enjoy dinner after work.
Arrived for our booked table and no table available. Waited 25 minutes at bar in which time no order was taken. Drinks, despite ordered in advance as requested, did not arrive until after we’d eaten the course they were ordered for. Kitchen either needs to slow down or preferably bar needs to speed up. Food was very disappointing - those waffles aren’t waffles!! Cocktails when they finally arrived were great. And to top it all of, we were overcharged - check your bills! Staff were all lovely though.
Service was very slow and we had to specifically ask for our next round of drinks even though we pre-ordered all the cocktails for the boozy brunch at the start. We had nearly finished our food before the first drink arrived as it took so long. The food was ok but very dry, waffles could use more syrup. Staff were nice but you could tell it was too busy for the amount of staff on.
This is more for the Management team.... We were in from 2pm yesterday till 4pm....unfortunately I only had 1 drink in almost 1 1/2 hours and then had only 1/2 hour to drink 2 cocktails. The young girl who was serving us was lovely and apologised profusely for the length of time it was taking and we were aware that the staff behind d the bar never stopped preparing drinks. That is 2 weeks in a row I have been in and the service has been terrible. Saying that your Pornstar Martinis are by far the best I've had in Aberdeen and... read more
The Spiritualist Aberdeen has a 4.3 star rating with 976 reviews.
The Spiritualist Aberdeen is closed now. It will open at 12:00 p.m.