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Three Oaks Hospice, Inc.

4.5

About this business

Location details

717 North Harwood Street, Suite 550, Dallas, TX, 75201, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.51,453 reviews
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MRS K.'s profile image
MRS K. 
4 years ago

IF THERE WAS ZERO STARS I WOD RATE ZERO! THESE PEOPLE ORCHESTRATED THE MURDER OF MY FATHER, MY FATHER A VIETNAM VETERAN DIDNT DIE OF HIS CANCER..BUT DIED OF FENTANYL, ATIVAN, DILAUDID OVERDOSE. THE NURSE REBECCA, DR. NATIONS HODPICE MEDICAL DIRECTOR ALL WORKED TOGETHER , NEGLECTED PROTOCOL, NEGLECTEDY FATHER AND ULTIMATELY KILLED MY DAD. REBECCA THE RN AND THREE OAKS FAILED TO PLACE ANURSE AT BEDSIDE KNOWING MY DAD CONFITION CHANGED. REBECCA AND THREE OAKS ALLOWED AN UNLICENSED PERSON TO ADMINISTER DEADLY HARD CORE DRUGS, FE... read more

Zoredia R.'s profile image
Zoredia R. 
4 years ago

At first every thing was good. As time progressd, the team got sloppy. Then un reliable. And when it came down to the last few days of my mother's life there was almost no support. 

Business response:

Hi, Zoredia, thank you for sharing your feedback. If you're comfortable with sharing more, please call us at (817) 328-1628, or email us at infofw@thpcare.com. We would love to connect with you and learn more about your experience. 

John S.'s profile image
John S. 
4 years ago

My mom was on hospice for less than a week before she died. We got a lot of attention from people who weren’t helpful, like the chaplain, and not much support from the people whose help we really needed, like the CNA and the RN. 

Business response:

Hi, John, we're sorry to hear you were less than satisfied. Your feedback helps us grow and improve. If you're comfortable with sharing more, please call us at (817) 328-1628, or email us at infofw@thpcare.com. We would love to connect with you and learn more about your experience. 

Lisa S.'s profile image
Lisa S. 
4 years ago

Despite being told that my Aunt was to be discharged with follow up care arrangements made, she was discharged without having care in place and I was forced to fly into town to organize her care directly. At the same time, my frail Uncle was discharged and was diagnosed with cancer three weeks later. 

Business response:

Hi, Lisa, thank you for sharing your feedback. If you're comfortable with sharing more, please call us at (915) 808-4000, or email us at info.elpaso@threeoakshospice.com. We would love to connect with you and learn more about your experience. 

Kathy R.'s profile image
Kathy R. 
5 years ago

Do not hire them. They deserted my mom when she became end of life, and she suffered unnecessarily during death. I’m filing formal complaints with Medicare, Health and Human Services, and the Texas Board Of Nursing. 

Business response:

Hi, Kathy, thank you for sharing your feedback. If you're comfortable with sharing more, please call us at (214) 628-9090, or email us at info@thpcare.net. We would love to connect with you and learn more about your experience. 

Clay b.'s profile image
Clay b. 
5 years ago

The worst way to find out about problems with Hospice is after the fact. That was our unfortunate case with Total Hospice & Palliative Care. First you have to tell them what to do and when, they will not be proactive on your account. They did not get our mother the care kit until we ordered them to. Then after she died we had to wait 11 days to get her death certified. The state of Texas gives 10 day to certify the death. Again we had to order them to do it. Not a good company for your loved ones. 

Business response:

Hi, Clay, thank you for taking the time to bring this to our attention and provide us with your feedback. If you’re comfortable with sharing more, please call us at (817) 328-1628, or email us at info@thpcare.net. We would love to connect with you and learn more about your experience. 

Lora R.'s profile image
Lora R. 
5 years ago

As I told the nurse the coordinator etc, you guys rushed into choosing hospice without explaining the process and the family had no idea what the expectations were I hope I. The future if we must choose this type of care the next company explains everything from the first step. 

Business response:

Hi, Lora. Thank you for sharing your feedback. If you’re comfortable with sharing more, please call us at 214-628-9090, or email us at info@thpcare.net. We would love to connect with you and learn more about your experience. 

Frequently asked questions about Three Oaks Hospice, Inc.

How is Three Oaks Hospice, Inc. rated?

Three Oaks Hospice, Inc. has a 4.5 star rating with 1,453 reviews. 

When is Three Oaks Hospice, Inc. open?

Three Oaks Hospice, Inc. is closed now. It will open tomorrow at 8:00 a.m.