Three Oaks Hospice, Inc.

DRANDA H. 

on Birdeye

a year ago

The Nurse that pronounce my husband death Lied about the time and what he passed away from .he passed between 9;30 and 9:55 pm on June 29 2004. It took the Nurse 2 hours to show up. They have his death at 11:25. No! She didn’t show up until 11:55 pm. He passed anway with West Nile virus Not COPD. He was not a smoker. Everything on the death certificate is a lie. I called request that they correct the death certificate. I even sent them the discharge paper from the hospital. But now they have to request his paperwork from th... read more

ali b. 

on Birdeye

a year ago

Some staff reports you....buyers remorse! 

Lisa C. 

on Birdeye

2 years ago

Never received weekly updates like I was promised. 

Wynthia B. 

on Birdeye

2 years ago

The Nurses Mrian and Andrea, Manager Sherry, Social worker Constance fail when it comes to reporting that the caregiverd at Ariel Pointe are causing injuries to my sister LS. When they see that facility caregivers are injuring her, they don't report to the authorities. Instead Andrea said I should forget the past. The injuries still exist and are painful to my sister. Their licenses require them to report abuse. Sherry and Constance told me to move her. That is not a solution to get rid of people who have harmed elderly ... read more

Melissa L. 

on Birdeye

2 years ago

My aunt has terminal cancer, but it’s not “major” at the moment (she can still do stuff herself or with family help), but we wanted hospice. She was with Three Oaks for about seven months. Obviously, being in hospice that long isn’t common, but her body is still fighting. And, because of the time, I feel she would stick out to her nurse. I think the biggest issue was the lack of communication/follow-up during that time. For example, when my aunt started going downhill just recently, my mom and I asked her nurse if she could... read more

tina m. 

on Birdeye

2 years ago

I am very disappointed in the care my sister received from Three Oaks Hospice. When a prescription caused an allergic reaction the doctor said, just let her finish. I had to beg to get her cleaned regularly and no one ever cleaned her nails unless I brought it up. She was not given the extra care she needed before she passed. That is the fastest response we got was after she passed. 

Debra V. 

on Birdeye

2 years ago

My father stayed there on a Respite stay. Fell second day he was there He was a dementia patient. I feel he did not get the proper care while there. My brother found him sitting in a common area soiled and very in coherent. When he left several of his items were not packed. I had to be the one to reach out to staff about his personal property. We did get them back thanks dad has since deceased. 

Dawn G. 

on Birdeye

3 years ago

Choosing Three Oaks for hospice care for my dad was the worst decision I ever made and will regret forever. The intake nurse did not even take his vitals and did not make arrangements for any medical equipment or meds. Our regular nurse, who came 1x a week for maybe 10 mins, made arrangements for supplies to be delivered but it took over 3 weeks which by that time we were no longer with Three Oaks. Each time I called it took hours to get a return call and then when I did I was usually told to give my dad morphine no matter w... read more

Cindy K. 

on Birdeye

3 years ago

It may be too soon but I would not recommend this hospice group. I asked for fentanyl patches that never came. The nurse was nice but did not spend enough time with the patient. I called late on a Sunday and was told my the on call nurse she would call back, she never did. They tell you not to call 911 but after a fall, I was told to call 911 for a lift assist. I did not know that I could do that, it was not in the literature that I reviewed. It just seemed like once they got you as a patient communication stopped. They were... read more