Three Oaks Hospice, Inc.

Lisa S. 

on Birdeye

4 years ago

Despite being told that my Aunt was to be discharged with follow up care arrangements made, she was discharged without having care in place and I was forced to fly into town to organize her care directly. At the same time, my frail Uncle was discharged and was diagnosed with cancer three weeks later. 

Kathy R. 

on Birdeye

4 years ago

Do not hire them. They deserted my mom when she became end of life, and she suffered unnecessarily during death. I’m filing formal complaints with Medicare, Health and Human Services, and the Texas Board Of Nursing.  

Clay b. 

on Birdeye

4 years ago

The worst way to find out about problems with Hospice is after the fact. That was our unfortunate case with Total Hospice & Palliative Care. First you have to tell them what to do and when, they will not be proactive on your account. They did not get our mother the care kit until we ordered them to. Then after she died we had to wait 11 days to get her death certified. The state of Texas gives 10 day to certify the death. Again we had to order them to do it. Not a good company for your loved ones. 

Lora R. 

on Birdeye

4 years ago

As I told the nurse the coordinator etc, you guys rushed into choosing hospice without explaining the process and the family had no idea what the expectations were I hope I. The future if we must choose this type of care the next company explains everything from the first step.