This profile has been claimed by the business owner or representative.
Thrive Pet Healthcare - Fountainview
- Veterinarians
- Houston, TX
About this business
Location details
1928 Fountainview Drive, Houston, TX, 77057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Very disappointed and in shock. I took my pup in for his second shots. I didn't even get shots instead they took my pup to the back and pulled his stitches without even letting me know! His stitches weren't even supposed to be removed this early I have another vet scheduled to pull them 5 days from now. They pulled the stitches early! On top of not getting his shots I get charged for something I didn't even want! Doesn't make any sense why they would do this. I'm canceling our membership that we just signed up for with thriv... read more
Business response:
Hello Chinh, thank you for your review. I'm sorry to hear you had such a frustrating experience, but really appreciate you bringing this issue to my attention. Please feel free to reach out to woof@thrivevet.com or call 512-920-6140 with any additional comments or suggestions you wish to share. We would love to make things right if you give us another chance.
This was a pretty great vet until my last visit there where I could hear one of the vet techs rudely talking about me and my pet through the door of the room. My family doesn't always have the money to affordable my older animals medicine. So it's hard sometimes to get there medicine between the cost of the vet visit and the meds and so on. Well. I heard the vet tech say some derogatory statements concerning me. I had never seen this vet tech before which made me even more upset because she didn't understand anything and jus... read more
Took my dog in (she's a Pitbull so we already get a bad rep) the woman at the check in was extremely rude, and disrespectful. I left before even having her see the vet. Worst thrive clinic I've been to and they have lost all business from me.
Business response:
Hi Emily! I am so sorry to hear you had a bad experience. I would like to know further information from you if at all possible. If you do not mind can you please reach out to us at woof@thrivevet.com
This place is a scam. They are only trying to make more money and have no concern for the pet or their wellbeing. They constantly increase their prices and include unnecessary shots and incentives when it was not asked for. Highly recommend you take your pets elsewhere.
Business response:
Hi Amy, We are sorry you had a bad experience. We would like to hear further details. If you do not mind please reach out to us at woof@thrivevet.com
I HAD a beautiful Chihuahua named Chi Chi. She was beautiful with beautiful Hazel eyes that matched her blonde coat. She was 9 years old. I noticed that she was having some trouble breathing and took her to Thrive. This was the rudest vet office I've ever been to. The receptionist could clearly see my baby was having a hard time breathing and asked me more than once if I had an appt but their sign read they take walk ins. Finally she decided to go and ask the vet if they could see Chi Chi and I was told the vet said NO! You ... read more
I took my dog in for a routine dental cleaning after the required pre-dental blood-work screening and physical exam. The vet staff told me that they would contact me at 12:30pm-12:45pm to set up a pick up time. At 1:34pm I contacted the vet office because I had yet to hear from them. Jacob answered the phone and I asked for a status update. He put me on hold and returned with good new that my pet had done fine and she was recovering from anesthesia well. He said I could pick her up starting at 3:00pm. I arrived and was immed... read more
Hello to all fur parents. Thrive was highly recommended. However, as of today my fur baby will not be returning. Today I called into this location specifically to receive clear instructions to be sure my only off day which is Monday of each week to confirm I would be able to pick up flea prevention for my baby. On the 8 minute phone call with the actual receptionist on duty I asked "may I come in to pickup flea prevention for my fur baby" I was asked for my pet name. Her name was given. The receptionist confirmed she was vie... read more
I had the worst experience in this vet care, my dog was bit, and they said they're not a full service clinic, and only reason why I decided to go here is because of the reviews, will probably NEVER come again. My dog was bleeding and they couldn't help, and in all honesty I think it was because the Vet was going to lunch so they were in a rush. I'd recommend to not come here and waste your time!!
Wish i could put no stars This review is about my beautiful dog who was recently put down. We took him to Thrive. The women who attended to us was very arrogant. While waiting, she spoke to us before we went inside the checkup room. After reading our file she said "Where did you find him?". The file states he was our dog, she was trying to insinuate we weren't taking care of our dog. We explained what happened, but she kept talking over me to try and make me feel worse then what I already did. It seems a little personal when... read more
Frequently asked questions about Thrive Pet Healthcare - Fountainview
How is Thrive Pet Healthcare - Fountainview rated?
Thrive Pet Healthcare - Fountainview has a 4.1 star rating with 605 reviews.
When is Thrive Pet Healthcare - Fountainview open?
Thrive Pet Healthcare - Fountainview is closed now. It will open tomorrow at 8:00 a.m.