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TimePayment

3.3

About this business

Location details

400 TradeCenter, Suite 6950, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.31,516 reviews
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Ash T's profile image
Ash T 
6 years ago

Just read these reviews. I was told this was a fixed rate simple interest loan that could be paid off at anytime. Just like every other review, this turns out not the case. When I tried to pay off my $5000 piece of equipment 3rarly they want me to pay nearly $14000. They are crooks and please warn anyone NOT to do business with them!!! 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience – however, we would like to take this opportunity to clarify that TimePayment Corp. is a finance lessor of equipment, as is described under UCC Article 2A. We are not a bank and do not provide loans, nor do we charge interest. All of the terms and conditions were clearly and accurately stated within the pages of the Commercial Equipment Lease Agreement that you signed. Please contact our Customer Support Department with any questions or conce... read more

Ellen G's profile image
Ellen G 
6 years ago

I feel very baited by their tactics. We purchased a freezer from a company on that company's website it showed a payment amount. When we received the documents from TimePayment the payment amount was the same! However their term was different apparently. It was my fault for not doing the simple calculation of payment x months due. It wasn't until after they took our first payment which was for more than shown on our paperwork did I review the paperwork again only to realize we will be paying almost DOUBLE for the equipment. ... read more

Business response:

TimePayment would like the opportunity to answer any questions, or clarify any confusion, that you may have regarding the terms of your Agreement with us. Please be advised that TimePayment is a finance lessor, and not a bank. We do not provide loans, nor charge interest. The Agreement that you have entered into is a Non-Cancelable Commercial Equipment Lease Agreement, for the leasing of a Gelato Dipping Case and an LED sign. TimePayment and the independent equipment supplier are two completely separate companies – we do not... read more

Sharon K. W.'s profile image
Sharon K. W. 
6 years ago

I submitted a letter by fax to cancel my service 7 months ago and they still bill me. It is a real problem and needs to be resolved immediately. 

Business response:

TimePayment has had the opportunity to review your Alarm Monitoring Services account, and we are unable to locate any signed letter of cancellation in the file. If you believe this to be a mistake, then please contact us at our toll-free telephone number. Otherwise, TimePayment will accept this as your request to cancel, and will close the account. 

Jon C's profile image
Jon C 
6 years ago

This is a very deceptive Company, they send you an agreement and never disclose that the insurance you provide them has to meet their specific requirements. I have *** ***** insurance and I have never had anyone reject one of their binders, but it has been rejected by Time Payment and they want me to buy their insurance at an extraordinary Higher price. Had I known this prior to the agreement I would never have gone with them. I am terminating the agreement and returning the equipment, My Lawyer has been contacted, 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We urge you to review sections 16 (“Insurance”) and 17 (“Loss or Destruction Waiver”) of the Non-Cancelable Commercial Equipment Lease Agreement that you signed. Please note that TimePayment Corp is a finance lessor, and not an insurance company. We do not provide or bill-for insurance. The fee referenced in your review is a Loss or Destructions Waiver fee, which is charged in the event that you fail to provide a valid insurance binder, whic... read more

Frequently asked questions about TimePayment

How is TimePayment rated?

TimePayment has a 3.3 star rating with 1,516 reviews. 

When is TimePayment open?

TimePayment is open now. It will close at 8:00 p.m.