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400 TradeCenter, Suite 6950, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I submitted a letter by fax to cancel my service 7 months ago and they still bill me. It is a real problem and needs to be resolved immediately.
Business response:
TimePayment has had the opportunity to review your Alarm Monitoring Services account, and we are unable to locate any signed letter of cancellation in the file. If you believe this to be a mistake, then please contact us at our toll-free telephone number. Otherwise, TimePayment will accept this as your request to cancel, and will close the account.
This is a very deceptive Company, they send you an agreement and never disclose that the insurance you provide them has to meet their specific requirements. I have *** ***** insurance and I have never had anyone reject one of their binders, but it has been rejected by Time Payment and they want me to buy their insurance at an extraordinary Higher price. Had I known this prior to the agreement I would never have gone with them. I am terminating the agreement and returning the equipment, My Lawyer has been contacted,
Business response:
TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We urge you to review sections 16 (“Insurance”) and 17 (“Loss or Destruction Waiver”) of the Non-Cancelable Commercial Equipment Lease Agreement that you signed. Please note that TimePayment Corp is a finance lessor, and not an insurance company. We do not provide or bill-for insurance. The fee referenced in your review is a Loss or Destructions Waiver fee, which is charged in the event that you fail to provide a valid insurance binder, whic... read more
TimePayment has a 3.3 star rating with 1,539 reviews.
TimePayment is closed now. It will open tomorrow at 8:00 a.m.