TimePayment's cover image

This profile has been claimed by the business owner or representative.

TimePayment

3.3

About this business

Location details

400 TradeCenter, Suite 6950, Woburn, MA, 01801, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.31,578 reviews
Select a rating
SharonR's profile image
SharonR 
6 years ago

I have had nothing but trouble with this company. When I call to ask questions, no one has any answers. They will attempt to get answers, to no avail. I have been dealing with this for 6 months, and still no answers. You say call customer service, I do, and they are the ones with no answers. I leave messages for the supervisor, and he does not call me back. I ask for his supervisor and they refuse to send me to a different supervisor. I will never use this company ever again. As soon as my contract us up, I am out of here. 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

Shalli I's profile image
Shalli I 
6 years ago

If I could give zero stars I would! This company is a scam. A representative saying they were from ******** **** came out and sold us a system, turns out in the fine print- we were signed up to time payment Corp. The entire time we have had this service has been a nightmare. The phone service and equipment do not work properly. Now in order to switch to a real service they are saying we have to pay a 7k contract. Every time I ask for a manager I get put on hold and no one answers! We have had our phone number for over 15 yea... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

Bill M.'s profile image
Bill M. 
6 years ago

TimePayment Corp. should be forced out of business. They are the most disreputable business I have ever dealt with. DO NOT DO BUSINESS WITH THEM. 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

Cody H's profile image
Cody H 
6 years ago

Entered a contract with western *** **** ************* which is now closed down after all the bull **** scams and couldn’t get out of the contract after I found out I was being scammed for money time Corp must of had a agreement with this company they need to be shut down are far as I’m concerned scam company’s only deal with time Corp to steal money from hard working people ! 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

Francisco R.'s profile image
Francisco R. 
6 years ago

This company needs to be fined and taken out of business, their contracts are outrageous I’m paying like 300% interest on an AC that was supposed to only cost me $3,900 now according to them I will have to pay $10,000 . I’m hiring a lawyer to deal with this matter but I’m still very upset nobody deserves to be scammed this way. I will also file a complaint with the FTC, I will personally go to the Florida Department of Agriculture and Consumer Services and the Florida Department of Financial Services and talk to them about t... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. Should you be represented by counsel, please forward Attorney contact information to TimePayment accordingly. We are happy to assist. 

Affordable Truck Repair's profile image
Affordable Truck Repair 
6 years ago

TimePayment Corp says that we have an unpaid balance on equipment we supposedly leased from them. We have never done business with them. They say they have a signed contract with us but after numerous requests have failed to produce said contracts. We get harassing phone calls from them, and bogus bills in the mail. It's awfully funny that all the complaints I can find online about TimePayment Corp all start about the same time they started harassing us. All of the complaints are pretty much the same. Too many coincidences f... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please be advised that the TimePayment lease account associated with your Better Business Bureau review has been closed for payments received. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

SALLY T's profile image
SALLY T 
6 years ago

LEAVING A -101% RATING ... NO DOT DO BUSINESS WITH THIS BUSINESS!!! RIP OFF, YOU LEASE A MACHINE THAT IS 7500 AND END UP PAYING 14000 PLUS IF YOU WANT TO BUY IT ANOTHER 1500 OR SO TO OWN THE MACHINE!! THE HECK KINDA LEASE THIS IS, THEY WILL KEEP IN CONTACT WITH YOU CONTINUOUSLY UNTIL YOU DONE SIGN THE CONTRACT THEN WHEN YOU HAVE A QUESTION BEEN EMAILING THEM FOR THE PASS 3 WEEKS STILL NOTHING, I DECIDED TO CALL IN, WHAT DO YOU KNOW THEY DON'T EVEN SAY ANYTHING ABOUT THE EMAILS, NADDA, NOT A DAMN THING. RUN RUN RUN THEY MUST ... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

Rudolf K's profile image
Rudolf K 
6 years ago

I would of given them a 5 star rating, they were easy to deal with, no issues. Here we are now, phone call out of the blue that our account is in collections, Zero emails, zero phone calls, zero mail from you, yet during the whole lease you kept contact, none of our info has changed. Seems like a shady way to do business, and your sub par website doesn't give consumers any way to check ballence and payments. I might recommend looking else where for equipment lending. 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

Rebekka G's profile image
Rebekka G 
6 years ago

Don't ever use this company to finance anything! I purchased a golf cart and ended up with TimePayment only because I didn't want to have a higher payment and was told I could pay it off early and there wasn't an early payoff penalty. Then I find out they need a copy of the insurance covering the golf cart or they add it on. That wasn't a problem. Emailed them the dec page twice without ever receiving an acknowledgment from them. Finally called to speak with someone and sent the insurance info to them copying my insurance ag... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. We also apologize for any inconvenience that has been caused. I encourage you to review the terms and conditions of your Consumer Equipment Lease with TimePayment Corp. Please contact our Customer Support Department with any further questions or concerns which you have, related to the account. We are happy to assist. 

Frequently asked questions about TimePayment

How is TimePayment rated?

TimePayment has a 3.3 star rating with 1,578 reviews. 

When is TimePayment open?

TimePayment is closed now. It will open tomorrow at 8:00 a.m.