TimePayment

Affordable Truck Repair 

on BBB

5 years ago

TimePayment Corp says that we have an unpaid balance on equipment we supposedly leased from them. We have never done business with them. They say they have a signed contract with us but after numerous requests have failed to produce said contracts. We get harassing phone calls from them, and bogus bills in the mail. It's awfully funny that all the complaints I can find online about TimePayment Corp all start about the same time they started harassing us. All of the complaints are pretty much the same. Too many coincidences f... read more

SALLY T 

on BBB

5 years ago

LEAVING A -101% RATING ... NO DOT DO BUSINESS WITH THIS BUSINESS!!! RIP OFF, YOU LEASE A MACHINE THAT IS 7500 AND END UP PAYING 14000 PLUS IF YOU WANT TO BUY IT ANOTHER 1500 OR SO TO OWN THE MACHINE!! THE HECK KINDA LEASE THIS IS, THEY WILL KEEP IN CONTACT WITH YOU CONTINUOUSLY UNTIL YOU DONE SIGN THE CONTRACT THEN WHEN YOU HAVE A QUESTION BEEN EMAILING THEM FOR THE PASS 3 WEEKS STILL NOTHING, I DECIDED TO CALL IN, WHAT DO YOU KNOW THEY DON'T EVEN SAY ANYTHING ABOUT THE EMAILS, NADDA, NOT A DAMN THING. RUN RUN RUN THEY MUST ... read more

Rudolf K 

on BBB

5 years ago

I would of given them a 5 star rating, they were easy to deal with, no issues. Here we are now, phone call out of the blue that our account is in collections, Zero emails, zero phone calls, zero mail from you, yet during the whole lease you kept contact, none of our info has changed. Seems like a shady way to do business, and your sub par website doesn't give consumers any way to check ballence and payments. I might recommend looking else where for equipment lending. 

Rebekka G 

on BBB

5 years ago

Don't ever use this company to finance anything! I purchased a golf cart and ended up with TimePayment only because I didn't want to have a higher payment and was told I could pay it off early and there wasn't an early payoff penalty. Then I find out they need a copy of the insurance covering the golf cart or they add it on. That wasn't a problem. Emailed them the dec page twice without ever receiving an acknowledgment from them. Finally called to speak with someone and sent the insurance info to them copying my insurance ag... read more

Lia M 

on BBB

5 years ago

Customer service is not helpful and almost seems incompetent. Several of their agents have no understanding of Timepayment’s processes and policies and are not equipped to assist customers in a meaningful way. Amanda & Angie, specifically, need some re-training as to the buyout process and how it works. Neither of them knew to let me know in advance that even after buying out my equipment lease, my monthly auto-payment would still be deducted from my account several days later- seemingly for no apparent reason other than the... read more

Homecraft LA 

on BBB

5 years ago

I don't understand how BBB can accept all this horrible reviews and have A star rating.This company is one of the worst I have ever had to deal with. Thats funny under each review they are apologies, and still have a ****** service. Don't you guys tired from world "sorry" . First of all they made me sign a contract, never ever mentioned that is 5 year contract, and we rented out 2 water dispensers. At the beginning they said service is included, if you have a problem with machine we ll fix it, but now I have one of the water... read more

Kevin E 

on BBB

5 years ago

I signed an equipment lease contract and they requested that I provide a certificate of insurance. There was not a specified amount of insurance that was needed. I called the person I bought the equipment from and he provided a value of the equipment. I provided TPC with a certificate of insurance for the equipment. A month later I get a notice that they are charging me $40 a month for lack of providing adequate proof of coverage. I called them assuming they would just tell me the letter was sent in error or maybe my certifi... read more

Tami A. 

on BBB

5 years ago

I don't think I can even leave a rating, but they tell you that you must! This company totally ripped off my 86 year old Father and is continuing to do so! They take advantage and exploit the elderly, disadvantaged, and disabled. I have seen them do the same to my dear friend who is mentally and physically challenged! They will not work with you one bit. They say they will and ask you for information, then turn around and tell you that what you have given them is what they need. Ridiculous! In reading their responses to prev... read more

Richard B 

on BBB

5 years ago

I won't go into the details, but my situation is exactly like all the other commenters. This is a rip-off company. I'm sorry I ever got mixed up with them. BUYER BEWARE. Do WHATEVER you have to NOT to use this company. Take out a loan from your local bank. It would be MUCH easier, faster, cheaper, friendlier..... need I say more???? BTW, I can't understand why BBB gives them an A+ rating?? What's that all about???????