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TimePayment

3.3

About this business

Location details

400 TradeCenter, Suite 6950, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
3.31,539 reviews
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Richard B's profile image
Richard B 
6 years ago

I won't go into the details, but my situation is exactly like all the other commenters. This is a rip-off company. I'm sorry I ever got mixed up with them. BUYER BEWARE. Do WHATEVER you have to NOT to use this company. Take out a loan from your local bank. It would be MUCH easier, faster, cheaper, friendlier..... need I say more???? BTW, I can't understand why BBB gives them an A+ rating?? What's that all about??????? 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. Please contact our Customer Support Department with any questions or concerns which you have, related to the account. We are happy to assist. 

Braden W's profile image
Braden W 
6 years ago

I wish it was possible to leave a 0-star review for this company. The "salesman" for this company came to us when we were in search of a credit/debit card machine for our business and repeatedly told us (three witnesses) that this was 100% cancellable if we didn't like the product. The day we tried to cancel it they informed us that it was a 45-month nonnegotiable contract and that we could pay them ~$10,000 to buy out our contract. When I explained to them that their company said it was negotiable at the time of the signing... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. Please contact our Customer Support Department with any questions or concerns which you have, related to the account. We are happy to assist. 

Harrison F.'s profile image
Harrison F. 
6 years ago

No customer service at all real rude and for you to end a contract each time you call they tell you a different balance is a joke dont recommend this company a lot of tricks to steal to make you pay more money they talkto clients with no profesionalism no education regret doing bussiness with them is been a nightmare 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. Please contact our Customer Support Department with any questions or concerns which you have, related to the account. We are happy to assist. 

Rachel J's profile image
Rachel J 
6 years ago

This company is a rip off if you finance through them. They don't tell you what the interest rate is. My husband financed 13,000 with them and pays 3 times the amount not understanding how they did business. Now he owes way more than the 13,000. even after paying a year on the loan. DO NOT USE this company!! 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. Please contact our Customer Support Department with any questions or concerns which you have, related to the account. We are happy to assist. 

Shannon F's profile image
Shannon F 
6 years ago

This company is one of the worst I have ever had to deal with. Absolutely worst customer service EVER. You cannot get a straight answer from anybody and everything is always being held up by their legal department. My equipment was never received because the vendor never had it in stock. Luckily this was my warning sign to cancel my agreement which I did. Over a month later I am still trying to get my refund for my initial payment and fees. Every time I call I get a different excuse. DO NOT do business with this company unde... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. Please contact our Customer Support Department with any questions or concerns which you have, related to the account. We are happy to assist. 

Edward T's profile image
Edward T 
6 years ago

Hidden fees that are not listed. Was told they paid sales tax and now I have to. I have the invoice from the company I got my lift from. They don’t charge sales tax out of state. And with my tax number supplier said I wouldn’t have to pay tax anyway. Also saying that I have to pay property tax on it. They refuse to turn over any proof that they paid tax on it or proof that they paid property taxes. Then charging a fee for taxes and a $10.00 PER MONTH fee to send you a bill. Auditors office wants copy of supplier invoice show... read more

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. Please be advised that all the terms and conditions of your lease are laid out within the pages of your Non Cancelable Commercial Equipment Lease Agreement. More specifically, taxes and tax processing fees are addressed under section (17) of terms and conditions. Please contact our Customer Support Department with any questions or concerns which you have, related to the account. We are happy to assist. 

Young K's profile image
Young K 
6 years ago

Never and never lease equipment with this company. Misleading customer with equipment price. ******** ***** with smart chip reader only cost $125 on ****** and they tell customer that equipment cost over $3000. Scam company like this should not do business. 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience. Please be advised that all the terms and conditions of your lease are laid out within the pages of your Non Cancelable Commercial Equipment Lease Agreement. Please contact our Customer Support Department with any questions or concerns which you have, related to the account. We are happy to assist. 

Ash T's profile image
Ash T 
6 years ago

Just read these reviews. I was told this was a fixed rate simple interest loan that could be paid off at anytime. Just like every other review, this turns out not the case. When I tried to pay off my $5000 piece of equipment 3rarly they want me to pay nearly $14000. They are crooks and please warn anyone NOT to do business with them!!! 

Business response:

TimePayment is sorry to hear that you are dissatisfied with your leasing experience – however, we would like to take this opportunity to clarify that TimePayment Corp. is a finance lessor of equipment, as is described under UCC Article 2A. We are not a bank and do not provide loans, nor do we charge interest. All of the terms and conditions were clearly and accurately stated within the pages of the Commercial Equipment Lease Agreement that you signed. Please contact our Customer Support Department with any questions or conce... read more

Ellen G's profile image
Ellen G 
6 years ago

I feel very baited by their tactics. We purchased a freezer from a company on that company's website it showed a payment amount. When we received the documents from TimePayment the payment amount was the same! However their term was different apparently. It was my fault for not doing the simple calculation of payment x months due. It wasn't until after they took our first payment which was for more than shown on our paperwork did I review the paperwork again only to realize we will be paying almost DOUBLE for the equipment. ... read more

Business response:

TimePayment would like the opportunity to answer any questions, or clarify any confusion, that you may have regarding the terms of your Agreement with us. Please be advised that TimePayment is a finance lessor, and not a bank. We do not provide loans, nor charge interest. The Agreement that you have entered into is a Non-Cancelable Commercial Equipment Lease Agreement, for the leasing of a Gelato Dipping Case and an LED sign. TimePayment and the independent equipment supplier are two completely separate companies – we do not... read more

Frequently asked questions about TimePayment

How is TimePayment rated?

TimePayment has a 3.3 star rating with 1,539 reviews. 

When is TimePayment open?

TimePayment is closed now. It will open tomorrow at 8:00 a.m.