TimePayment

Charles M 

on BBB

5 years ago

Terrible customer support and terrible business to work with. We used them for a purchase of an ice machine four years ago. Our lease came down to two months to the end. We were offered to buy it and so we did. We were paid in full and were sent a confirmation email stating no more payments will be made, paid in full. Several days later, Timepayment Corp withdrew funds from our account. When my wife called to see what happened, they stated they would refund us and it was a mistake. Several days went by, so my wife called aga... read more

Jeffrey H 

on BBB

5 years ago

I approached ********** regarding buying a $1,995 camera and they processed a financing application through a company called ***********Financial at their suggestion. It was always supposed to be a typical loan and every discussion we had was it was treated as such. Every email and conversation we had references it as such. At the very last second, when they send the docs over to execute, they slipped an equipment "lease" in on me. I always intended to pay the camera off early and save finance charges. There were several dis... read more

Tonia R 

on BBB

5 years ago

Very disappointed with this company. I’ve done business with them in the past and never had any issue. Would not recommend them to anyone or would I ever use them for financing ever again. Terrible customer service. My business closed due to the pandemic and they still continued to bill me and charge me late fees, processing fees, and bank fees. Even after talking to a representative about my current situation. They simply do not care. 

Al H 

on BBB

5 years ago

Horrible company who nickels and dime you to death! They are like the budget airline who charges you for extra silly stuff like a glass of water,etc. These guys charge for paper billing $10 per month, and charge for taxes that are not even applicable. They collect it from you and then do not pay the taxing authority. They bill well in advance of when their service is provided and then will call, call, call you to death if you are one second late or whether you owe them $8, $2 or even 10 cents! Unfortunately, another company ... read more

Michael P 

on BBB

5 years ago

I was late on a payment due to the covid 19 shutting down my buisness. I went to pay it and they charged me a late fee greater than my monthly payment, 195$. Then filed a credit report that hit me for almost 100 points. They are nothing but loan sharks with no human compassion. 

Tina T 

on BBB

5 years ago

Miss communication on their behalf. Took advantage of overcharging and they never fully communicated with me on the aspect. As well as customer reps dont know if they bill on the back end of the month or the front in. 

Jennifer 

on BBB

5 years ago

Horrible customer service. Can not get through about overpayment nobody knows anything. 

John P 

on BBB

5 years ago

They charge almost $40 each time your credit card is declined. Add little fee's that they do not disclose in your contract. They just put in fine print you might get misc. fee's on certain things. They charge me extra for property taxes that I already pay to the government. I think they are an extremely unethical company. Stay far away from them unless you want to lose a lot of money. 

Anonymous 

on BBB

5 years ago

We are a merchant that has been doing business with Time Payment for three years now and have never had an issue. On Thursday 3/26/20 we had two different customers apply and get approved for lease payment. It is important to note that we are in a Corona Virus hot zone here in the Poconos with strict stay at home orders. One customer had no hot water and the other had no heat. Both needed their units replaced. Once we received the approval for both customers we replaced their units the very next morning as heat and hot water... read more