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Times Square Grand Slam

4.5

About this business

Location details

5201 S Broadway Ave, #170, Tyler, TX, 75703, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to Midnight
Tue10:00 a.m. to Midnight
Wed10:00 a.m. to Midnight
Thu10:00 a.m. to Midnight
Fri10:00 a.m. to Midnight
Sat10:00 a.m. to Midnight
Sun10:00 a.m. to Midnight
4.56,147 reviews
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Alyssa V.'s profile image
Alyssa V. 
rating
10 months ago

Came in to go bowling with my family (husband and two young children). While waiting for our lane we ended up ordering a few appetizers at the restaurant inside, then moved over to our lane once ready. Everything was great up until this point, we begin playing and my 3yo drops his drink (no lid) and we scramble to find our waiter to get napkins and he's no where in sight. So I went into the restroom and grabbed paper towels to dry the area, of course this leaves it sticky so I tracked down an employee walking around with a r... read more

Business response:

Dear Alyssa, We regret the unsatisfactory service you experienced during your recent visit. We would appreciate the opportunity to discuss your concerns in greater detail. Please contact cjoslin@tylermovies.com at your convenience to further address the issues. Thank you for your time and consideration. 

Rich B.'s profile image
Rich B. 
rating
a year ago

Half of the games are out of service or not working properly. Laser tag had to be restarted 4 times and still didn't work great. The restaurant is shut down. No ropes coarse during the week in August. Definitely put a damper on the birthday. Staff tried their best. They were working with what they had. Used to be a great place but is headed down hill. 

Bryan D.'s profile image
Bryan D. 
rating
a year ago

Had a movie at 6:50. Came early. Stood in line to get refreshments. Finally got helped and served and walked into the theater at 7:15. We had no idea what was going on in the movie because we missed so much of it already. The worst part is, you only had ONE employee at the snack bar working and taking orders. There were at least 10 people in line. I was number four. THEEE other employees were there, however. One changing bags out of trash cans. One walking around pretending to sweep. One unwrapping paper towels beh... read more

L S.'s profile image
L S. 
rating
a year ago

There was only one person working the concession stand when we got there. I asked them if we needed to print our tickets and they said no just show them your phone receipt. No one questioned us. So anyone can just walk in?? Even though the line was long several workers walked by and no one else helped. It seems like it has gone way downhill which is a shame. The popcorn tasted sweet and was not good. The only thing good was the actual movie. 

J J.'s profile image
J J. 
rating
a year ago

Maybe I'm old but, I don't remember theater's being so loud. It ruined the experience and I hesitate to visit again. 

Sheila A.'s profile image
Sheila A. 
rating
a year ago

Went to the first feature of the day on a Thursday, 4 movies were starting at the same time. There was only one person working the concession stand. It was ridiculously slow, ended up leaving the line and going on into the movie with no food or drink. Also can't stand the cashless, human-less ticket machine. Will go to some other theater from now on. 

Jessica L.'s profile image
Jessica L. 
rating
2 years ago

60 percent of the games are broken and most of the ones that aren't try to take your credits without allowing you to play. Crane games purposely have inverted controls to make you lose. Bathrooms were gross all the toilets but two were full of excrement and couldn't flush. The quality of the food in the restaurant is poor and it's heavily understaffed. Our waiter was very nice but he was the only one serving the entire restaurant. Just sad this place was so awesome before whoever manages it has let it go. If we get a Dave an... read more

Toby W.'s profile image
Toby W. 
rating
2 years ago

They fucked yo my sandwich dawg Never coming here ever again my dawgs this shit is absolutely unsalvageable 

Doug R.'s profile image
Doug R. 
rating
2 years ago

When it was local owned by Howard it was so much fun and great. Once he sold everything it went downhill. Wouldn't recommend to anyone. Let's hope Dave and Busters comes to Tyler one day 

Frequently asked questions about Times Square Grand Slam

How is Times Square Grand Slam rated?

Times Square Grand Slam has a 4.5 star rating with 6,147 reviews. 

When is Times Square Grand Slam open?

Times Square Grand Slam is open now. It will close tomorrow at 12:00 a.m.