Times Square Grand Slam

Tyler T. 

on Yelp

2 years ago

Movie theater: chairs are comfortable but they need to deep clean, the cup holders are gross. The worst part is it smelled like someone had vomited, we were in theater 3. I didn't read all the reviews however I did see one from a few months back that also mentioned an odor, saying it smelled like puke. That review didn't specify which theater but there's obviously cleaning and odor issues they need to deal with. 

Keke K. 

on Yelp

2 years ago

racist ppl I've always been a good customer ! tipped well they had a new bartender and just because she did not like I went to management above her she called cops and got me to be removed from bar so I flipped her off and they treated me like a criminal which I'm not they did this shit in front of my kids which my kids did not see they flip off but still for no reason she was being really rude, cops waited until I got outside putting kids into car before they decided to charge me for that ! this girl when I first came in ha... read more

Bradley S. 

on Yelp

2 years ago

Been coming to Times Square since long before Grand Slam Today, the carpet and floors are filthy and the theater smells like puke. What has happened? Used to be a super consistent great experience. This place has gone downhill! 

Nyreshia J. 

on Yelp

2 years ago

The games were fine but the service was not. I went in to redeem my tickets and was approached head on with another customer about Hannah, the cashier, being in a tizzy and throwing a fit in front of customers. I understand being overwhelmed but what I don't understand is being rude to customers. I was snapped at because their prices on their products were incorrect. Hannah was extremely mean to children coming in and even made one of them wait outside. I reported this to one of the cashiers, she told the manager and said... read more

Evelyn W. 

on Yelp

2 years ago

The managers here are dumb. They won't let people use their GOVERNMENT issued paper I.Ds for drinks because they want the Hard copy. Even an underage kid can make a hard copy fake ID so what does it matter. Law is, I. D if they look under 30, and they say " we iD evEn iF yOu LoOk 60" head as. I literally used to come here all the time and they know who I am and how old I am and started acting like that I don't wanna come back here again. 

Amy T. 

on Yelp

3 years ago

We were the only ones in restaurant and we had to keep asking for refills and she seemed put out ... the loaded fries are definitely not as good as they used to be or maybe when they actually cared or tried but gross The only part we enjoyed tonight was laser tag and tic tac toe bball game 

David F. 

on Yelp

3 years ago

Not worth your money to go somewhere where there is no respect for keeping a location clean and doing anything about people talking over the movie. 

Ann A. 

on Yelp

4 years ago

My god you will not go to a more awful place. Theater smells awful customer service in theater is worse and they could care less. Bowling customer service is a step up but just a bunch of kids standing around talking or on their phones. Oh and the arcade god oh mighty if a machine breaks god for bid a kid gotta get off their bottoms and work. Don't let kids take to long trying to figure out what lil you they can get after spending 100 bucks in those machines. So many people applied for this jobs that has a lists of task... read more

Shirley M. 

on Yelp

4 years ago

Came to see a movie. Showed up early to grab a bite at the restaurant/bar. Felt like we were putting them out. No one wanted to wait on us. Just bad service!