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Times Square Grand Slam
- Movie Theater
- Tyler, TX
About this business
Location details
5201 S Broadway Ave, #170, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
My god you will not go to a more awful place. Theater smells awful customer service in theater is worse and they could care less. Bowling customer service is a step up but just a bunch of kids standing around talking or on their phones. Oh and the arcade god oh mighty if a machine breaks god for bid a kid gotta get off their bottoms and work. Don't let kids take to long trying to figure out what lil you they can get after spending 100 bucks in those machines. So many people applied for this jobs that has a lists of task... read more
Came to see a movie. Showed up early to grab a bite at the restaurant/bar. Felt like we were putting them out. No one wanted to wait on us. Just bad service!
Visiting this place from out of state and my credit card was charged with 2 random charges. The bowling lane 1 could not count pins and our balls got stuck 10 times. The manager was not helpful. Beware if you use a credit card here.
this is on for the restaurant in grand slam. the food was slow, it took an hour for our wings to get here when the usuals time is 15 minutes max. i waited 40 minutes just for a water. when i asked a waitress for ranch, she told us to ask our waiter as if she couldn't get one cup of ranch. 0/10 SERVICE!!!!!!!!!!!
Service was very slow, getting the food was even slower. But they were nice when they finally did speak to us.
Manager yelled at us when we asked why he followed my friend that's a female in the restroom two staff worker men did, then had a women go in there and watch her. We tried asking questions and they refused to even do anything or take information down. And they dont follow covid19 protocol.
Tried to go there for my brothers birthday and as soon as we tried to order drinks from the bar we were told we were cut off. I'd understand if we were making noise acting belligerent, stumbling or even slurring our words but we had just showed up and the cop there told them not to serve us and wouldn't give us an excuse on why; besides that one person said we were "too smashed" when we pulled up. We tried to discuss it with him but apparently if anyone says one thing about you no matter the truth they will not serve you.
Running tickets through concessions is pretty stupid. Just sayin. Kinda dumb to make your customers wait while others get their extra butter on popcorn and cheese on nachos with only one worker while my movie is getting started.
Had my daughter's birthday party here, would not do it again or recommend it to others. Left a lot to be desired or just some areas for improvement if you look on the bright side. First our party guests had little direction upon entering the venue, which left most of them wondering around the establishment and late for the party cutting allotted time in our space short. Also, party "room" was just a large room with dividers for three separate groups to be in one big room. Granted, space is limited and it is only for one h... read more
Frequently asked questions about Times Square Grand Slam
How is Times Square Grand Slam rated?
Times Square Grand Slam has a 4.5 star rating with 5,534 reviews.
When is Times Square Grand Slam open?
Times Square Grand Slam is open now. It will close tomorrow at 12:00 a.m.