Times Square Grand Slam

Lilah L. 

on Yelp

5 years ago

Manager yelled at us when we asked why he followed my friend that's a female in the restroom two staff worker men did, then had a women go in there and watch her. We tried asking questions and they refused to even do anything or take information down. And they dont follow covid19 protocol. 

Alex W. 

on Yelp

5 years ago

Tried to go there for my brothers birthday and as soon as we tried to order drinks from the bar we were told we were cut off. I'd understand if we were making noise acting belligerent, stumbling or even slurring our words but we had just showed up and the cop there told them not to serve us and wouldn't give us an excuse on why; besides that one person said we were "too smashed" when we pulled up. We tried to discuss it with him but apparently if anyone says one thing about you no matter the truth they will not serve you. 

Michael R. 

on Yelp

6 years ago

Running tickets through concessions is pretty stupid. Just sayin. Kinda dumb to make your customers wait while others get their extra butter on popcorn and cheese on nachos with only one worker while my movie is getting started. 

K J. 

on Yelp

6 years ago

Had my daughter's birthday party here, would not do it again or recommend it to others. Left a lot to be desired or just some areas for improvement if you look on the bright side. First our party guests had little direction upon entering the venue, which left most of them wondering around the establishment and late for the party cutting allotted time in our space short. Also, party "room" was just a large room with dividers for three separate groups to be in one big room. Granted, space is limited and it is only for one h... read more

Kaitlyn K. 

on Yelp

6 years ago

My family went there to bowl for my mothers birthday. However, she has a condition where she has trouble moving her right side. She was having fun bowling, but was getting mostly gutter balls. We asked if we would please put up the guards so that she could actually make points. He said no and that only 10 and under could have the guards up. I explained to him that she was pretty much handicap and having the guards could really benefit her. He still said no. My concern is that handicap or disabled people would have a harder ... read more

Brandon H. 

on Yelp

6 years ago

Went to the restaurant to eat with a group of family and friends. There is one other group currently in the restaurant. They said they were there over an hour and half from the time they sat down till they paid there checks. When my group sits down there only 3 other tables being used at the time. We sit down 5 minutes after the initial group gets seated and then have their drink orders are taken. When we arrive they haven't gotten their drinks yet. We wait several minutes then they take our drink order while the main group ... read more

Cassie R. 

on Yelp

6 years ago

I have been a longtime customer of the times square cinema but after this latest experience I probably won't be back. The prices are great but the "experience" was not. I purchased my tickets online but had to wait in a long line for the ONE ticket person to print off my ticket. Then we went into the theater and other people were sitting in our seats. We double checked to make sure we were on the right row and then had an awkward conversation with the people who knew they weren't supposed to be sitting there. Then about half... read more

Kylee G. 

on Yelp

7 years ago

Their prizes are crap, the staff was very rude, and the games are typical. I paid way to much to be bored. I HIGHLY do not recommend this place for fun and I entertainment. 

Colton T. 

on Yelp

7 years ago

we had a waiter that we thinks name is christopher and he was short and gay looking and weird earrings. he was a douchebag to us and wouldn't let us put the blockers and was very rude and threatened to kick me out. terrible experience and he should 100% be fired!!!!!