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Times Square Grand Slam
- Movie Theater
- Tyler, TX
About this business
Location details
5201 S Broadway Ave, #170, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 10:00 a.m. to Midnight | |
| Wed | 10:00 a.m. to Midnight | |
| Thu | 10:00 a.m. to Midnight | |
| Fri | 10:00 a.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
This theater definitely has a nice vibe. If you get frustrated with 14 year olds and adult mental midgets talking, texting, and generally acting stupid during movies you will probably like this place. There's still some of that going on but it's been my experience that it is much less prevelant than at the other places in town. Ticket and snack bar prices are also much better than the other options. For a while the snack bar was selling Double Daves pizza by the slice as well, although I am not sure if they still are - Now ... read more
I prefer this theater over any other in town. It is more family oriented and a little less "flashy" and loud. The owners and employees are friendly and make going to the movies pleasant for a family. They also have a punch card for a free movie pass or for free popcorn. Seating is quick, parking is good and the snack bar and ticket prices are reasonable.
Came in to go bowling with my family (husband and two young children). While waiting for our lane we ended up ordering a few appetizers at the restaurant inside, then moved over to our lane once ready. Everything was great up until this point, we begin playing and my 3yo drops his drink (no lid) and we scramble to find our waiter to get napkins and he's no where in sight. So I went into the restroom and grabbed paper towels to dry the area, of course this leaves it sticky so I tracked down an employee walking around with a r... read more
Business response:
Dear Alyssa, We regret the unsatisfactory service you experienced during your recent visit. We would appreciate the opportunity to discuss your concerns in greater detail. Please contact cjoslin@tylermovies.com at your convenience to further address the issues. Thank you for your time and consideration.
Half of the games are out of service or not working properly. Laser tag had to be restarted 4 times and still didn't work great. The restaurant is shut down. No ropes coarse during the week in August. Definitely put a damper on the birthday. Staff tried their best. They were working with what they had. Used to be a great place but is headed down hill.
Had a movie at 6:50. Came early. Stood in line to get refreshments. Finally got helped and served and walked into the theater at 7:15. We had no idea what was going on in the movie because we missed so much of it already. The worst part is, you only had ONE employee at the snack bar working and taking orders. There were at least 10 people in line. I was number four. THEEE other employees were there, however. One changing bags out of trash cans. One walking around pretending to sweep. One unwrapping paper towels beh... read more
There was only one person working the concession stand when we got there. I asked them if we needed to print our tickets and they said no just show them your phone receipt. No one questioned us. So anyone can just walk in?? Even though the line was long several workers walked by and no one else helped. It seems like it has gone way downhill which is a shame. The popcorn tasted sweet and was not good. The only thing good was the actual movie.
Maybe I'm old but, I don't remember theater's being so loud. It ruined the experience and I hesitate to visit again.
Went to the first feature of the day on a Thursday, 4 movies were starting at the same time. There was only one person working the concession stand. It was ridiculously slow, ended up leaving the line and going on into the movie with no food or drink. Also can't stand the cashless, human-less ticket machine. Will go to some other theater from now on.
60 percent of the games are broken and most of the ones that aren't try to take your credits without allowing you to play. Crane games purposely have inverted controls to make you lose. Bathrooms were gross all the toilets but two were full of excrement and couldn't flush. The quality of the food in the restaurant is poor and it's heavily understaffed. Our waiter was very nice but he was the only one serving the entire restaurant. Just sad this place was so awesome before whoever manages it has let it go. If we get a Dave an... read more
Frequently asked questions about Times Square Grand Slam
How is Times Square Grand Slam rated?
Times Square Grand Slam has a 4.6 star rating with 5,919 reviews.
When is Times Square Grand Slam open?
Times Square Grand Slam is closed now. It will open at 10:00 a.m.