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Toledo Basement Repair
- Holland, OH
About this business
Location details
9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
**** and his crew with TBR were great. Very kind and courteous walking sheets were replaced in the home and while I did not want to intrude and look over their shoulder, they often asked me if I would like to take a look, and if I had any questions. They took the time to explain the process and progress throughout the way! They were on task and worked really hard and left the job site in a wonderful condition better than they left it. Their work was wonderful and I did not even have to remove any drywall as they were able to... read more
Business response:
Genuine Review by a Prospective Customer We appreciate you recognizing the crew for their hard work, communication, and respect for your home. While each home requires a customized approach and may present its own unique conditions and challenges, our commitment to professionalism and quality remains the same. Creating a positive customer experience is just as important to us as the repair itself. We are honored to have earned your trust and grateful for the confidence you've placed in our team. ** "We dont claim perfection ... read more
Did a great job sistering the joist for the basement.
Business response:
Genuine Review by a Valued Customer We are grateful you took a moment to leave this review! Hearing that you were happy with the work means a lot to our team. Thank you for trusting Toledo Basement Repair to help take care of an important part of your home. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
Awesome Job Sam! My basement was a battle zone, literally, There was so much water coming up through the exciting sump pump. I felt bad for Sam and his crew, I didn't think my basement was ever going to be useable. Sam did not give up, even when doubt and maybe a little bit of frustration stepped in. In the end my basement is dry, and the water is pumping out exactly the way Sam said it would! I would have to say a five star rating is setting the bar low for this company. I would give them a solid 15 without a second thought... read more
Business response:
Genuine Review by a Valued Customer Wow, thank you for this incredibly thoughtful review! We love hearing from customers who take the time to highlight what stood out during the process, and your kind words mean a lot. Were especially honored by the solid 15 rating. That's a compliment our team wont forget anytime soon. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
*** and his team were fantastic from start to finish. Amazing how reassuring they were and willing to dive in and turn my disgusting crawlspace into a clean, conditioned, and insulated space. The air in the house is just easier to breathe, it smells better, and the floors felt so warm after this last cold weekend. Thank you guys so much!
Business response:
Genuine Review by a Valued Customer Reviews like this really make our team smile. Theres something especially rewarding about transforming a crawl space from an area homeowners avoid into a clean, conditioned, and insulated part of the home that creates a noticeable difference throughout the living space above. Hearing that you noticed warmer floors and improved air quality so quickly is exactly the kind of feedback our crew loves to hear. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
Had some attic work recently. ***** and ***** were Professional, Efficient and transparent about the procedure. I would definitely recommend Toledo Basement Repair.
Business response:
Genuine Review by a Valued Customer Trust from homeowners is something we never take for granted. Attic projects can be challenging and often come with a lot of questions, so our goal is always to provide dependable service, clear communication, and realistic expectations throughout the process. Were happy we could make your experience a positive one. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
***** ***** did a great job working in a flooded crawl space. Definitely recommend!
Business response:
Genuine Review by a Valued Customer Were grateful you shared this review. Our crew is committed to doing the job right, even in difficult environments like yours, and we love that youre satisfied with the work completed in your crawl space. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
They did a great job on my crawl space. ***** ***** went above and beyond to get the repair done in a flooded area.
Business response:
Genuine Review by a Valued Customer Were grateful you shared this review. ***** is committed to doing the job right, even in difficult environments like yours, and were pleased to hear youre satisfied with the work completed in your crawl space. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
They did a bunch of work for me: foundation repair, crawlspace encapsulation, replaced my sump pumps. The crew was great: friendly, communicative, super conscientious about cleaning up, very professional. And they finished the job a week ahead of schedule. I highly recommend them.
Business response:
Genuine Review by a Valued Customer Were grateful for the recommendation and the opportunity to be part of such an important project in your home. Hearing that the team was professional, mindful, and left everything clean means a lot to us. Wrapping up early is always a nice bonus. Were always working to learn and improve with every job, and feedback like this lets us know were on the right track. While every project is a little different, we always aim to deliver that same level of care. ** "We dont claim perfection just an... read more
The team on-site was amazing and extremely good on communicating updates. Work was well done and they addressed any concerns I had. I do wish the scheduling could have been better and the overall communication from the main hub.
Business response:
Hi ****, Thank you for taking the time to leave a review and for your thoughtful comments. We truly appreciate you recognizing the on-site team—their communication and workmanship are things we take a lot of pride in, and I’ll be sure to pass that along to them. We also appreciate your feedback on scheduling and communication from the office. You’re not wrong—there were a couple of factors that impacted timing, including weather delays and a supplier issue where materials did not arrive as originally promised. While the proj... read more
Frequently asked questions about Toledo Basement Repair
How is Toledo Basement Repair rated?
Toledo Basement Repair has a 4.9 star rating with 1,143 reviews.
When is Toledo Basement Repair open?
Toledo Basement Repair is closed now. It will open tomorrow at 8:00 a.m.