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Toledo Basement Repair
- Holland, OH
About this business
Location details
9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The team on-site was amazing and extremely good on communicating updates. Work was well done and they addressed any concerns I had. I do wish the scheduling could have been better and the overall communication from the main hub.
Business response:
Hi ****, Thank you for taking the time to leave a review and for your thoughtful comments. We truly appreciate you recognizing the on-site team—their communication and workmanship are things we take a lot of pride in, and I’ll be sure to pass that along to them. We also appreciate your feedback on scheduling and communication from the office. You’re not wrong—there were a couple of factors that impacted timing, including weather delays and a supplier issue where materials did not arrive as originally promised. While the proj... read more
*** didnt an excellent job with the initial assessment and price estimates. ***** (team leader) and **** did so much work the first day! They turned a 3 day job into a 2 day job. Good people at the office too, got along well with everyone.
Business response:
Genuine Review by a Valued Customer Thank you for the opportunity to work on your crawl space project. Were pleased the assessment and estimate process gave you a clear understanding of the crawl space insulation and vapor barrier project from the beginning. The team made great progress on the job, which helped streamline the overall schedule. While results and timelines can vary depending on whats found once work begins, were glad the experience felt efficient and easy to work through. ** "We dont claim perfection just an u... read more
*** did a great job inspecting our crawl and communicating our options and costs.***** and **** who performed the work were on time, polite, professional from the time they got to our home through cleanup when finished.They kept us informed through the whole project and were very careful inside our home when taking old material out and bringing in new materials.
Business response:
Genuine Review by a Valued Customer We appreciate your review! Its great to know you felt informed throughout the process and that the work was handled professionally from start to finish. Since every home has different conditions, recommendations and results are always customized, and were glad we could provide clarity for your situation. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
I am very happy with TBR. ***** came out to complete our project, communicated very well with my wife & I, was punctual and completed the job without any hassle. Seeing water in your basement is a scary moment, but thanks to TBR, we’re high & dry now.
Business response:
Genuine Review by a Valued Customer Were grateful for your feedback. We know how important clear communication and reliability are during a project like this, and it sounds like the team delivered on both. We appreciate the opportunity to help get your basement dry again. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
They were very professional and did a great job and explained everything. We would definitely recommend them to anyone.
Business response:
Genuine Review by a Valued Customer Your feedback means a great deal to our team. Interior waterproofing can feel like a big project, so were glad we could make the process clear and deliver a result you feel confident in. Your recommendation is a huge compliment and makes a real difference for our business. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
They did a good job. Workers were polite, hard working and cleaned up when they were done.
Business response:
Genuine Review by a Valued Customer Thank you so much! We know projects like waterproofing and structural work can feel overwhelming, so our goal is always to make the process smooth, do solid work, and leave your space clean when were finished. Were glad that came through."We dont claim perfection just an unwavering dedication to your satisfaction."
Professional, courteous, knowledgeable, rectified the problem in a timely way. Good warranty, left customer feeling satisfied and confident that the job had been thoroughly taken care of.
Business response:
Genuine Review by a Valued Customer Your words mean a lot to our team. Its not just about fixing a problem for us, its about making sure everything is handled thoroughly so you feel confident in the end result. Were pleased we were able to deliver that for you, and we truly appreciate you taking the time to leave a review. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
Toledo Basement Repair exceeded my expectations in addressing my yard's needs. I had a rather unique request, which involved specialized equipment to aesthetically and functionally reshape certain areas of my yard, including proper grading for improved drainage. The entire experience was exceptionally smooth, from my initial coordination with Everette to the skilled operation of the skid steer by both **** and ****. The bucket and ****** rake attachments efficiently completed the project. I have very high standards, and this... read more
Business response:
Genuine Review by a Valued Customer Its always exciting for our team to take on a project that requires a more customized approach, and were grateful everything came together exactly as you hoped. Our crew takes pride in delivering high-quality work, and its rewarding to see that reflected in your experience. We truly appreciate your trust and recommendation! ** "We dont claim perfection just an unwavering dedication to your satisfaction."
**** ****** at Toledo Basement Repair is a hardworking, honest, and dependable worker who consistently demonstrates strong character both professionally and personally. He approaches his job with a strong work ethic and a high level of responsibility, always striving to do the work right and serve others well. **** is a natural leader who makes thoughtful, decisive decisions and leads with integrity and confidence. He is reliable, trustworthy, and someone you can count on to follow through on his commitments. His dedication,... read more
Business response:
Genuine Review by a Valued Reviewer Thank you for taking the time to share this thoughtful feedback. Were proud to have team members who bring dedication, integrity, and strong leadership to every project. We truly appreciate you recognizing that. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
Frequently asked questions about Toledo Basement Repair
How is Toledo Basement Repair rated?
Toledo Basement Repair has a 4.9 star rating with 1,111 reviews.
When is Toledo Basement Repair open?
Toledo Basement Repair is closed now. It will open at 8:00 a.m.