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Toledo Basement Repair
- Holland, OH
About this business
Location details
9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The crew would call every morning and tell me when they would arrive. They were very careful to keep the dust down hanging plastic and putting tarps down which I appreciate. I would definitely use them again.
Business response:
— Genuine Review by a Valued Customer — We know having work done in your home can be disruptive, which is why we put a lot of thought into communication and keeping the work area contained. We’re glad those efforts stood out during the wall reinforcement work at your ******* **, home, from the morning arrival calls to the plastic and tarps used to help control dust. We’d be happy to work with you again anytime. ** “Our commitment is simple: honest advice, fair solutions, and respect for every customer and their home.”
We have LOVED working with Toledo Basement Repair. Our experience started with ** and *****coming out to give us a quote. **explained everything he recommended and why he recommended it. The quote was very reasonable for the work that needed done. The crew was out a few weeks later to get the work done. ***was the crew leader, and he was wonderful to work with! Evwry day, he explained what they wanted to get done for the day. At lunch, he would check with a progress report. Then, at the end of the day, he would show me every... read more
Business response:
— Genuine Review by a Valued Customer — The details in your review really give a great picture of your experience from start to finish. From having the fiber reinforcement recommendations explained clearly to getting daily updates while the work was underway, it sounds like you always knew what was happening and what to expect next. We also appreciate you mentioning the follow-up visit after the project was completed. Thank you for trusting Toledo Basement Repair with your Maumee, OH home and for taking the time to share you... read more
Definitely a great company,the workers were very respectful and the work performed was nothing short of amazing
Business response:
— Genuine Review by a Valued Customer — “Nothing short of amazing” is quite the compliment! We’re glad the egress window work in *******, **not only met your expectations, but that the experience with our crew was just as positive. It means a lot to hear that the people in your home were respectful and the finished work made a noticeable difference. ED "A tip for potential customers, when comparing contractors: compare whether reviews come from completed jobs or just a sales visit. Our ****** and BBB reviews are almost entir... read more
Our experience with Toledo Basement Repair was excellent. From the estimate to the completed job, everything was done on time, explained in layman's terms and done very well. Enough time has passed that their names have escaped me, but both the person doing the estimate and the two people who did the repairs were courteous, efficient and answered any questions we had. We are very happy with the process and results.
Business response:
— Genuine Review by a Valued Reviewer — It sounds like you had a great experience from start to finish, and we’re so glad to hear it! We know structural carpentry projects can come with plenty of questions, so making sure everything is explained clearly and that you know what to expect is important to us. Even though the names may have slipped your mind, it’s great to know that the estimate and the work itself left such a positive impression. We’re happy to know your project in ******* **went smoothly and that you’re pleased... read more
We have had both installation and scheduled maintenance with Toledo Basement Repair and both were exceptional. *****was very professional and thorough and explained everything as he did the work. Would definitely recommend.
Business response:
— Genuine Review by a Valued Reviewer — This is exactly the kind of feedback we like to see! It’s great knowing you’ve been pleased with the interior waterproofing installation in your ********* ** home as well as the scheduled maintenance. We’re especially glad the service visits have been thorough and easy to follow, with everything explained clearly along the way. Thanks for trusting Toledo Basement Repair with your home and for recommending us! ** "Our commitment is simple: honest advice, fair solutions, and respect for ... read more
My crew were SPOT ON very friendly and efficient. We received a call every morning from them on their arrival time and they were on time everyday. This company is the absolute best highly reliable and knowledgeable. If I had more work I would definitely choose them over and over.
Business response:
— Genuine Review by a Valued Customer — This review truly means a lot to us! Knowing you would choose us over and over again is one of the most rewarding things we can hear, and being called the absolute best definitely made our day. We’re so glad our crew took great care of you during your **********, ** interior waterproofing project and made sure you always knew when they would arrive. We truly appreciate your trust and kind words! ED “Nobody’s perfect. We believe in owning mistakes, solving problems, and treating people ... read more
Showed up on time Let me know and showed pictures of what they did Looks good and cleaned up after themselves
Business response:
Genuine Review by a Valued Customer Sounds like the team checked all the boxes! Were glad they arrived on time, kept you in the loop, and showed you pictures of the finished buried downspout extension. And of course, leaving the area clean and tidy is all part of the job. Were happy we could get everything taken care of. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
***** did a great job today. Quick and efficient, he explained the repair process and materials used. Highly recommended!
Business response:
Genuine Review by a Valued Customer Were grateful you took the time to share your feedback! We know inviting someone into your home to make a repair is a big decision, so were happy to hear you felt informed and comfortable throughout the process. Your review and recommendation mean a lot and help other homeowners find a team they can trust. ** "We dont claim perfection just an unwavering dedication to your satisfaction."
**** and his team were great! Calls each morning informing of arrival time (which was pretty dead on every day) were very helpful, and they got done earlier than expected even with 106 heat indices and ****** Wildfire smoke AQIs that were record-setting. (Yes - they worked thru those "obstacles" safely, too...)Top-notch!
Business response:
Genuine Review by a Valued Customer Thank you for highlighting the dedication of our team! From consistent communication to staying on schedule, we're glad your experience reflected the level of service we strive to provide on every foundation repair project. We especially appreciate your recognition of the crew's professionalism while working through some of the toughest weather conditions of the summer. Thank you for placing your trust in Toledo Basement Repair! ** "We dont claim perfection just an unwavering dedication to... read more
Frequently asked questions about Toledo Basement Repair
How is Toledo Basement Repair rated?
Toledo Basement Repair has a 4.9 star rating with 1,207 reviews.
When is Toledo Basement Repair open?
Toledo Basement Repair is closed now. It will open tomorrow at 8:00 a.m.