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Toledo Basement Repair

4.9
  • Holland, OH

About this business

Location details

9530 Frankfort Rd., Holland, OH, 43528, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.91,006 reviews
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Rachel Vannatta's profile image
Rachel Vannatta 
recommend  Recommended
4 years ago

The crew was careful and considerate about everything—placing equipment, excavating, cutting concrete, framing, installing the egress, and cleaning up. They gave me regular updates on progress. The work was excellent, AND they were very friendly. Absolute wonderful experience. Oh and the egress is beautiful! 

Business response:

Completing a GREAT egress project is a lot harder than most people think it is. It requires a number of different very important skills. Thank you for recognizing the task required and your recommendation. Reviews are very important to our culture and success! Thank you again. We appreciate you. KO  

Delores Bates's profile image
Delores Bates 
recommend  Recommended
4 years ago

JD and Kevin and the crew were very efficient on time and polite . Kevin completely followed up and also took time to answer all of my questions . The crew worked continually on completing the work and came when they said they were coming . JD always gave me a call when the crew were on the way to my house. I highly recommend this company because they will keep their word on what they tell you they will do. Very 😃 happy. Dee 

Business response:

Delores, I am very excited to receive this review from you! We had just hired 2 new crew members and this was their first on-site project. We are ecstatic to hear you are so pleased with your experience. JD's work ethic is unparalleled, and Kevin is exceedingly thorough and highly values the integrity of his business. Thank you for taking the time to acknowledge our team's efforts! It means a lot to us 🧡 - AH Thank you, Dee, I appreciate your kind words and your review. KO 

Kelsey Willeman's profile image
Kelsey Willeman 
recommend  Recommended
4 years ago

Great work and great team work. This company and crew did an awesome job being efficient. I am very pleased with the end result. I would recommend Toledo basement repair to anyone who has moisture in their basement. 

Business response:

That is what I like to hear! Jon is quick on his feet and runs a tight ship. Thanks for taking the time to write about us:) -AH, Thank you again! KO 

Kevin Crater's profile image
Kevin Crater 
recommend  Recommended
4 years ago

Very happy with the work that was done for us. I felt like the guys knew what they were doing, now we can start to finish our basement! Thanks so much! 

Business response:

Thank you for giving us the opportunity to work for you! TBR wouldn't be what it is without our amazing team!! I can't wait for you to be able to reclaim your space! - AH 

Christa Earle Miller's profile image
Christa Earle Miller 
recommend  Recommended
4 years ago

All the work was beautifully and professionally done and all in a very timely manner. The site was meticulously cleaned up after the work was completed. Very highly recommended! 

Business response:

It was so fun to watch your project's transformation! JD and his crew are top of the line, we are very lucky to have them. Thank you for trusting us with your project and thank you for taking the time to share your experience. - AH 

Natalie Jean's profile image
Natalie Jean 
recommend  Recommended
5 years ago

TBR was on time and on budget. They did what they promised and were very responsive in the process. I can't thank Joe and JD enough for helping me to solve my basement issues. Their professionalism throughout the process was what home owners expect but rarely receive. As a real estate investor, I will never use anyone else for foundation issues. Great job guys! 

Dana Davis's profile image
Dana Davis 
recommend  Recommended
5 years ago

Our basement repair expert, Chris, called in the morning to let me know that he was headed to our home. Chris arrived on time. Chris was very pleasant and professional. He asked for my preferences on how (covid concerns)/where he should enter the house. Prior to Chris coming out we had discovered that we had 2 leaks in our basement instead of one. Chris was very helpful in getting our estimate fairly adjusted. Chris was very knowledgeable in his work and was able to ease my concerns in the process of repairing the base... read more

Business response:

Thank you for leaving multiple reviews. Getting the word out that we are not the same old contractor means alot to all of us. It is really a "culture thing". I love to hear when my team is acknowledged! Thank you for acknowledging Chris so well! I shared this during our training and I think he blushed! It is a really awesome review, and we appreciate your time to leave it. KO 

Kathy Holmes's profile image
Kathy Holmes 
recommend  Recommended
5 years ago

I had a concern with joist split in basement and 2 areas of floor sagging. Joe S. inspected and diagnosed the problems. Had the summary, pictures, repair plan and cost by email the next day. Work was completed by J.D. and David. An adjustment was made to repair plan by J.D. after being approved by Joe. I like that management listens to the boots on the ground workers. I am confident that I will have no more problems in these areas. Thanks. 

Business response:

Thank you so much for your review and recommendation. The details really help others understand what to expect from my team. As you mentioned it is a team effort and changes need to be addressed daily. Again, thank you, it has been shared with the team. KO 

Steve McCarroll's profile image
Steve McCarroll 
recommend  Recommended
5 years ago

Chris was excellent and we feel like he did a great job. He was professional, thorough, respectful, and pleasant. If we ever need more basement repairs, we will request Chris again. 

Business response:

Thank you so much for your kind words and leaving multiple reviews, Steve. We really appreciate you taking the time out to share your experience with us and others looking to get radon maintenance completed. Thanks again. KO  

Frequently asked questions about Toledo Basement Repair

How is Toledo Basement Repair rated?

Toledo Basement Repair has a 4.9 star rating with 1,006 reviews. 

When is Toledo Basement Repair open?

Toledo Basement Repair is open now. It will close at 4:00 p.m.