Toledo Basement Repair was a pleasure to work with. They fixed the leak in my basement and were very professional. They did a great job cleaning up and even put plastic down from the front door to the basement so they wouldn't track mud in the house. It's small things like that that people appreciate. 100% would use them again.
Business response:
Thank you for leaving a review. They sure mean a lot to us, and we appreciate them. We never claim to "be perfect," but we definitely strive to "do what is right for the customer". You mentioned that the little things make the experience, so thank you again for noticing! We appreciate you. KO
Chris did a great job! I'm very happy with the replacement sump pump
Business response:
Thank you for your review! I will share it with the team. We appreciate you! Take care. KO
Jason and Corey were very professional and was very satisfied with work bill and Kris Bowser
Business response:
That makes us very happy to hear! Thank you for taking the time to leave a review, it is very appreciated! AO
I am really pleased with the job the crew performed. They were helpful in answering all my questions. Coming from a skilled trades person I appreciate a professional job. And that's what I received from toledo basement repair! The egress Windows definitely opened up my basement. Thanks again to all the crew that worked on my project.!! Sincerely ****.
Business response:
Thank you! We appreciate your kind words. Egress windows are my favorite products. They surely brighten up a room. I specifically sent the two team leaders for your projects. They had a couple of tough customers before you, so your kind word could not have come at a better time. Thank you again. I shared your comments with both teams.
The work done was fantastic. The gentleman did it all on his own over a few days. The sill plates and joist tails were fixed without a problem in our new home. Very informative on what he was doing and made sure we got the best quality possible. He went above and beyond in my opinion. Will absolutely call Toledo Basement again for any future repairs needed.
Business response:
Thank you for your detailed review. We like to underpromise and over-deliver. It appears my team did that for you! I am always extremely happy to share great reviews with the team. Thank you for making our day! Take care, KO
They did a fantastic job. Samuel was a fantastic site manager and very attentive to my requests. No complaints on my end at all. Terry did a great job, too!
Business response:
Thank you for the all-inclusive review:) I am so proud of my team. Thank you for recognizing them. Take care, KO
BBB, we are super happy to have the team names published online we are proud of them, please leave them if possible.
Great experience with Toledo Basement Repair. JD, Chris and Corbin did a great job repairing our crawl space support system and installing vent wells. When obstacles came up, they were able to find a solution. We are very happy with the results. Knowledgeable, hardworking.
Business response:
Thank you for your review and for sharing your experience. Foundation and waterproofing repairs are not easy, and I genuinely appreciate your taking the time to leave a review. Great reviews are fantastic to share during our meetings. Thanks again. KO
They came by, saw what needed to be done, and worked with us every step of the way. When things came up that were unexpected they rolled with it and went above and beyond the entire time to make it as painless as possible. They even did extra things I thought I would have to do later just to save time and make it look neat. If you need an egress window don’t hesitate these folks do the job well.
Business response:
We are so glad the installation of your egress window went well! We appreciate you taking the time to write a review, thank you! AO
Kevin was a great contact for us as we sought to move into the Toledo area. We thought our basement's problems were bad and Kevin developed two plans to fix the issues; but after we found out our basement walls were in worse shape than we thought, Kevin revised our plans and was able to get his crew out to work on our property sooner than expected. Corey and Jason worked on our basement and did excellent work and provided great care. I had various questions and they took each in stride; they answered thoughtfully and showed ... read more
Business response:
Thank you for the kind words and for recognizing our efforts. Structural repairs and waterproofing are not easy. You and your family were a joy to work for! We appreciate you. Take care. KO
Google reviews (313)
