They came by, saw what needed to be done, and worked with us every step of the way. When things came up that were unexpected they rolled with it and went above and beyond the entire time to make it as painless as possible. They even did extra things I thought I would have to do later just to save time and make it look neat. If you need an egress window don’t hesitate these folks do the job well.
Business response:
We are so glad the installation of your egress window went well! We appreciate you taking the time to write a review, thank you! AO
Kevin was a great contact for us as we sought to move into the Toledo area. We thought our basement's problems were bad and Kevin developed two plans to fix the issues; but after we found out our basement walls were in worse shape than we thought, Kevin revised our plans and was able to get his crew out to work on our property sooner than expected. Corey and Jason worked on our basement and did excellent work and provided great care. I had various questions and they took each in stride; they answered thoughtfully and showed ... read more
Business response:
Thank you for the kind words and for recognizing our efforts. Structural repairs and waterproofing are not easy. You and your family were a joy to work for! We appreciate you. Take care. KO
Everyone involved in our foundation and brick repair project was professional and friendly. The workers always called prior to arriving at the house and were on time as scheduled. The project was priced fairly and the completed work looked great!
Business response:
Thank you so much for leaving a review and letting others know about your experience. I know your time is important, and leaving reviews can be a hassle. We truly appreciate you. Take care, KO
Couldn’t be happier! Got the quote on a Thursday and job was completed on the following Monday. He was very professional, gave me a timetable of How long the job would take and got to work. Work looks great, very satisfied!! Highly recommend TBR!!
Business response:
Great! We are happy you are happy and satisfied! We are not generally able to turn jobs around that quickly, so that is a bonus. We appreciate you letting others know about your experience. It is so evident to my team that after new customers read our reviews, the customer treats us like more than just a contractor. We appreciate you and all our previous customers for over 600 great reviews. Thanks again. KO
Chris Chamberlin was here on time and did a great professional job. He explained what he was going to do and when finished told me to let him know of any problems. I am very pleased with his service!
Business response:
Thank you for your review about waterproofing. We appreciate you. I shared it with Chis and the team. Take care, KO
Brian did great job.
Business response:
Glad to know that you had a great experience with our after-the-sale support team. We appreciate you and your time leaving a review. KO
Great experience with everyone involved in the process of fixing my floor joists. Very flexible on project time, and efficient work once the day finally came. They left my basement cleaner than I think it's ever been, too!
Business response:
Thank you for leaving multiple reviews, describing your project and experience. Foundation repair is tough specialty work, and I appreciate you recognizing my team. Thank again, take care - KO
TBR was absolutely amazing. Fast, Profesional, Kind. These are the 3 key elements for a great business experience. I highly recommend this company. - Bruce
Business response:
Thank you! We appreciate your recommendation and details! We are not perfect but do our best in the areas you mentioned. Thank you again for recognizing the team and the company. KO
TBR was absolutely amazing. Fast, Profesional, Kind. These are the 3 key elements for a great business experience. I highly recommend this company. - Bruce
Business response:
Thank you Bruce. Traits we aspire to every week! Thank you for your kind words and for recognizing my team. Take care, KO
Google reviews (316)
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