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Toledo Basement Repair
- Holland, OH
About this business
Location details
9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Toledo Basement Repair recently completed a significant project on our basement and crawl space foundation. From beginning to end, we were impressed by the company and the work performed. The proposal was detailed and tailored to our project; scheduling was seamless, and the work was completed by a diligent and capable team. It was clear that the on site team leader and work team had real expertise. They gave progress reports and were willing to answer questions throughout the project. Highly recommend this company.
Business response:
We greatly appreciate your trust and confidence in us, and are honored that you would recommend us to your friends and family. We are so pleased to hear that our on-site team leader and team demonstrated expertise and kept you informed throughout your foundation project. It is our goal to provide a smooth experience from start to finish with active communication, and we are glad that you were satisfied with the results. We are not perfect but we do our best! **
Crews were hard working and so courteous. I havent seen this level of work ethic and customer service in years from most companies. Punctual, polite and professional. Basement issue corrected.
Business response:
Your compliments and encouraging words have made our day, thank you! The team puts a lot of effort into making our customers experience go as smoothly and as comfortable as possible, so we are thrilled to hear that it made a difference for you. It is great to know that you are happy with your basement repair and your Toledo Basement Repair experience. **
I asked for quotes and investigation from 5 different local companies. Toledo Basement Repair is the only company to make me feel they really think on customers' side. They will not push you for various products. Instead they told the minimal work you need and options for other projects. Their quote is also the lowest one but they also told you how you maintain your basement or hoise correctly. Highly recomend. Besides their people really made me confortable and cleaned my basement after the work. Very good experience.
Business response:
Our team always appreciates reading feedback like the one you left us! It confirms that we are making our clients feel as comfortable as possible and that they are our top priority! We are thrilled that you had a positive experience throughout your steel beams reinforcement project and we are grateful for your recommendation. **
************** and his assistant fixed a large seam between the crawlspace wall and the basement wall that was allowing water to enter the crawlspace during heavy rains. They also shored up an area under the crawlspace wall where the dirt was washed away. Both men were very professional and answered all my questions. They also explained exactly what they were going to do and showed me what they had done. I really appreciated the fact that they protected all of the carpeting and floors by putting down multiple drop clothes. I... read more
Business response:
We appreciate your time and effort in putting this review together and know it will be helpful and informative for our customers. It's great to know that our team answered all of your questions and took the extra step to protect your floors and carpets. Thank you for your recommendation and support for Toledo Basement Repair and we are thrilled that you are pleased with your basement and crawlspace repairs. **
**** did a great job repairing basement walls at a property we purchased in ******.
Business response:
Thank you for allowing our company to repair your basement walls. We are even more grateful for the positive review you left us. We are proud of the work that our team at Toledo Basement Repair does, and we are always happy to hear from our customers when they are satisfied with our ********
I am very happy with ***********************, ********************* and the entire Toledo Basement Repair team. They fixed a horrible situation with my cracked basement wall and put my mind at ease with their professionalism and work ethic. This company is top notch!
Business response:
It sounds as though you are very satisfied with the work that was done, and that makes us very happy. We are delighted that we could assist you with your cracked basement wall and help to ease your mind about the situation. If you have any other needs or concerns, please do not hesitate to contact us. We are always happy to help our customers in any way that we can. **
Excellent crew- always kept me in the loop and always willing to answer questions.
Business response:
We would like to thank you for utilizing us for your exterior waterproofing and wall reinforcement project. Your comments mean a lot to us and it is great to know that the team was on top of their game with you, communicating well and answering any questions you had. **
I can't say enough about our experience with Toledo Basement Repair who we used to recently have an egress window installed. ***** who came to do the initial quote was thorough and on point, all of the information we received prior to the job was very helpful, and the crew that came out was amazing. ****** and **** (I didn't catch it but I think that was his name) did quality work, were very professional, cleaned up their entire work space both, and were just all around great people. I work both remote, and in an office, and... read more
Business response:
After reading your review, we couldnt be happier! Our team takes great pleasure in providing excellent service, and were delighted that the team went above and beyond to make sure you were informed and your pets were safe. Thank you for sharing your story and we hope youre enjoying your egress window and all of its benefits. **
The crew did a great job on the project. They were very professional and kept me updated on everything. I would highly recommend Toledo Basement Repair.
Business response:
We appreciate you supporting us and recommending us to the community. Your satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us. **
Frequently asked questions about Toledo Basement Repair
How is Toledo Basement Repair rated?
Toledo Basement Repair has a 4.9 star rating with 1,035 reviews.
When is Toledo Basement Repair open?
Toledo Basement Repair is closed now. It will open at 8:00 a.m.