Toledo Basement Repair's cover image

This profile has been claimed by the business owner or representative.

Toledo Basement Repair

4.9
  • Holland, OH

About this business

Location details

9530 Frankfort Rd., Holland, OH, 43528, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.91,162 reviews
Select a rating
Charles S's profile image
Charles S 
2 years ago

An excellent company to work for, the work put into customers projects far exceeds that of any other company I have been a part of. 

Business response:

We are grateful for your trust and support in Toledo Basement Repair and for your recommendation. Thanks for helping us be the best we can be and for spreading the word about our company. ** 

Jeanette P's profile image
Jeanette P 
2 years ago

We had a good experience with Toledo Basement Repair. ****** the sales consultant was very informative and helpful. We were given several options to solve the issue of water in our basement. She even took the time to go over all the options with us that were listed on the quote and gave very detailed explanations. Once the project was started we had ****** as the team lead and he was very professional and informative. He kept us appraised as the project was progressing. We were happy with the level of work that ****** set to... read more

Business response:

We are thrilled that you had such a great experience with our basement waterproofing services and that you were satisfied with the customer service and professionalism of the whole Toledo Basement Repair team. Thank you for sharing your review with the community and we are honored to have had the opportunity to serve you. ** 

greg c's profile image
greg c 
2 years ago

***** and *** were very helpful and professional. Would definitely use them again. 

Business response:

Thanks for your support and loyalty, and for taking the time to leave your positive review about our team. We are so pleased that you found ***** *** ***to be helpful and professional during your project, and that you are satisfied with the work we completed for you. Thank you again for your feedback, and we look forward to working with you again in the future. ** 

Shawna B's profile image
Shawna B 
2 years ago

I selected Toledo Basement Repair for my basement renovation after learning more about the company, reading their reviews, learning their A+ status with the BBB, and because ********************* responded promptly to every email inquiry I made and answered tons of questions I had about the work I was considering. The work included a basement grate drain, vapor barrier walls, basement crack repairs, and so on.I had never undertaken such a major project. After selecting Toledo Basement Repair for the work, they were very acco... read more

Business response:

We truly appreciate your feedback. Your comments are valuable to our employees, who all work hard to provide great service and communication throughout each job. We understand that there may be obstacles that come along the way, but our team always strives to work through them in order to provide our customers with the best possible experience. It was our pleasure to address all of your concerns and go above and beyond to accommodate your needs and it's an honor to have your support and recommendation. ** 

Jeff B's profile image
Jeff B 
2 years ago

I recently had the pleasure of working with Toledo Basement Repair, and I couldn't be happier with the results. ******, the Job Manager, and ******, the Project Manager, exceeded my expectations in every aspect of the project.Together, ****** and ****** make a dynamic team, and their professionalism and commitment to excellence are commendable. I highly recommend Toledo Basement Repair, and I'm grateful for ****** and ******'s exceptional service. My basement/crawl space looks fantastic, and I couldn't be more satisfied with... read more

Business response:

Thank you for taking the time to leave this fantastic review of our basement and crawl space services. We’ve passed your kind words on to our team to brighten their day. We are passionate about providing all of our customers with exceptional service and they’ll be delighted to know that they were able to make this happen for you. ** 

Paul R's profile image
Paul R 
2 years ago

The guys at TBR were great. They informed us every step of the way towards our project, and even provided pictures to show progress. Every single person from TBR--from the guys in uniform to the manager--was thorough, kind, and hardworking. We would recommend them for any basement/crawlspace/foundation work. 

Business response:

We greatly appreciate your trust and confidence in us, and are honored that you would recommend us to your friends and family. We always strive to provide exceptional customer service, and are committed to overcoming any challenges that *** arise throughout the process and work through any obstacles that *** occur. We know were not perfect, but were always trying to improve. ** 

Jamie G's profile image
Jamie G 
2 years ago

Sales: Estimate was detailed with photos and description of repair needed. Competitive pricing. Office: ************** and payment online system is simple.Repair team: Quick turnaround. Efficient, accommodating, courteous, described every step on the project, and **************** up. 

Business response:

We appreciate you taking the time to put together this well-rounded and thorough review ofour team and services. Thank you for sharing your experience with the community and helping them make an educated decision when it comes to their repairs and needs. Our whole team works collectively to provide a smooth experience for our customers and we are grateful for you acknowledging each of them. ** 

Kenneth L's profile image
Kenneth L 
2 years ago

A very professional service done by two very ************************. I would highly recommend Toledo Basement Repair to anyone who needs this done on their home. 

Business response:

It is great that you found our technicians to be professional and we are glad that we were able to leave you with a positive impression of our company throughout your crawl space encapsulation. We're glad to be of service, and we appreciate your kind words and recommendation! ** 

Co M's profile image
Co M 
2 years ago

Technician did a great job and he was an excellent representative for Toledo Basement Repair. 

Business response:

We are truly pleased to have received such a positive review from you and appreciate your recognition of our team member. Thank you for your business and please let us know if you need anything else in the future. ** 

Frequently asked questions about Toledo Basement Repair

How is Toledo Basement Repair rated?

Toledo Basement Repair has a 4.9 star rating with 1,162 reviews. 

When is Toledo Basement Repair open?

Toledo Basement Repair is closed now. It will open tomorrow at 8:00 a.m.