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Toledo Basement Repair
- Holland, OH
About this business
Location details
9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Toledo Basement Repair completed a job on my foundation this fall. The technician who made the initial contact with me was knowledgeable and clearly explained the problem. The crew that did the work was efficient and courteous. Care was given to protect my interior floor covering as well as to protect my lawn. During the job, my questions were answered and I was given regular updates about the progress of the job. When I discovered a stain on my driveway after the completion of the job, the crew leader returned and with a gr... read more
Business response:
Thank you for taking the time to notice our efforts and for letting us know about your seamlessly positive experience during your foundation repairs. We are so pleased to hear that you felt that our team was knowledgeable as well as efficient and courteous. We take pride in our work and are always happy to hear when our customers are satisfied with the results. We appreciate you mentioning the care that was taken to protect your floor and lawn and that our crew leader returned and was able to remove the stain on your drivewa... read more
Great guys to work with! Timely and affordable. Did a wonderful job and were polite and considerate!!
Business response:
We are so pleased to hear that you found our services to be timely and affordable, and that our team was polite and considerate. Customer experience is very important to us and are glad that we could meet your expectations. It was a pleasure working with you! **
It was a pleasure working with Toledo Basement Repair. The quality of their work its value was great. ***** and **** were very knowledgeable and kind.
Business response:
We are grateful for your kind feedback! It is nice to know that you were pleased with the quality of our work and the value it provided. We appreciate your review and are thrilled that ***** and **** were able to provide you with the knowledgeable and kind service you deserved during your exterior waterproofing job. **
Toledo Basement Repair recently completed a significant project on our basement and crawl space foundation. From beginning to end, we were impressed by the company and the work performed. The proposal was detailed and tailored to our project; scheduling was seamless, and the work was completed by a diligent and capable team. It was clear that the on site team leader and work team had real expertise. They gave progress reports and were willing to answer questions throughout the project. Highly recommend this company.
Business response:
We greatly appreciate your trust and confidence in us, and are honored that you would recommend us to your friends and family. We are so pleased to hear that our on-site team leader and team demonstrated expertise and kept you informed throughout your foundation project. It is our goal to provide a smooth experience from start to finish with active communication, and we are glad that you were satisfied with the results. We are not perfect but we do our best! **
Crews were hard working and so courteous. I havent seen this level of work ethic and customer service in years from most companies. Punctual, polite and professional. Basement issue corrected.
Business response:
Your compliments and encouraging words have made our day, thank you! The team puts a lot of effort into making our customers experience go as smoothly and as comfortable as possible, so we are thrilled to hear that it made a difference for you. It is great to know that you are happy with your basement repair and your Toledo Basement Repair experience. **
I asked for quotes and investigation from 5 different local companies. Toledo Basement Repair is the only company to make me feel they really think on customers' side. They will not push you for various products. Instead they told the minimal work you need and options for other projects. Their quote is also the lowest one but they also told you how you maintain your basement or hoise correctly. Highly recomend. Besides their people really made me confortable and cleaned my basement after the work. Very good experience.
Business response:
Our team always appreciates reading feedback like the one you left us! It confirms that we are making our clients feel as comfortable as possible and that they are our top priority! We are thrilled that you had a positive experience throughout your steel beams reinforcement project and we are grateful for your recommendation. **
************** and his assistant fixed a large seam between the crawlspace wall and the basement wall that was allowing water to enter the crawlspace during heavy rains. They also shored up an area under the crawlspace wall where the dirt was washed away. Both men were very professional and answered all my questions. They also explained exactly what they were going to do and showed me what they had done. I really appreciated the fact that they protected all of the carpeting and floors by putting down multiple drop clothes. I... read more
Business response:
We appreciate your time and effort in putting this review together and know it will be helpful and informative for our customers. It's great to know that our team answered all of your questions and took the extra step to protect your floors and carpets. Thank you for your recommendation and support for Toledo Basement Repair and we are thrilled that you are pleased with your basement and crawlspace repairs. **
**** did a great job repairing basement walls at a property we purchased in ******.
Business response:
Thank you for allowing our company to repair your basement walls. We are even more grateful for the positive review you left us. We are proud of the work that our team at Toledo Basement Repair does, and we are always happy to hear from our customers when they are satisfied with our ********
I am very happy with ***********************, ********************* and the entire Toledo Basement Repair team. They fixed a horrible situation with my cracked basement wall and put my mind at ease with their professionalism and work ethic. This company is top notch!
Business response:
It sounds as though you are very satisfied with the work that was done, and that makes us very happy. We are delighted that we could assist you with your cracked basement wall and help to ease your mind about the situation. If you have any other needs or concerns, please do not hesitate to contact us. We are always happy to help our customers in any way that we can. **
Frequently asked questions about Toledo Basement Repair
How is Toledo Basement Repair rated?
Toledo Basement Repair has a 4.9 star rating with 1,162 reviews.
When is Toledo Basement Repair open?
Toledo Basement Repair is closed now. It will open tomorrow at 8:00 a.m.