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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,466 reviews
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Big Hog's profile image
Big Hog 
3 months ago

Pleased with his effort to help close deal. . I never felt pressure to But this Vehicle....Just give and take from Sales Associate and myself, appreciated him. 

Business response:

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were satisfied with the collaborative approach our sales associate took in working with you. It's wonderful to know that you felt comfortable throughout the process without any pressure, and that the give-and-take conversation made your experience a positive one. Your appreciation means a great deal to our team at Town East Ford, and we're grateful for your business. 

Big Hog's profile image
Big Hog 
3 months ago

Pleased with Truck. Experience went good, felt like I got a fair deal. Thanks to Town East Ford. 

Business response:

We are thrilled to hear that you are pleased with your truck and that your experience went smoothly. It means a lot to us that you felt you received a fair deal during your visit. We truly appreciate your kind words and are grateful for the opportunity to serve you at Town East Ford. Thank you for choosing us for your vehicle needs. 

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houseofjah 
3 months ago

My experience was great. The dealership was attentive and detailed. They listened to my needs and worked diligently to ensure what I got was the best for my family and I. 

Business response:

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you had such a positive visit. It means everything to us to know that our team was able to listen carefully to what you needed and work hard to find the perfect solution for your family. We truly appreciate you taking the time to share your feedback and are grateful for the opportunity to serve you and your family. 

juany.m1972's profile image
juany.m1972 
4 months ago

You guys were very content with your end result considering everything that was going on. I am so glad I took my business to town east ford. Thank u. 

Business response:

Thank you for choosing Town East Ford for your automotive needs. We appreciate your understanding and patience during what sounds like a challenging situation. It means a great deal to us that you felt satisfied with the final outcome despite the circumstances. Your decision to bring your business to our dealership is valued, and we are pleased we could meet your expectations. We look forward to serving you again in the future. 

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debraairheart 
4 months ago

Every area I worked with at Town East Ford was helpful and friendly. I appreciated their patience and interest in me as a customer. 

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arthurcarrell038 
4 months ago

The whole experience was pleasant and enjoyable! Farle, Lance and Cas went above and beyond to get me in the vehicle I wanted! Thank you so much for helping get my MachE! Will refer family and friends! 

Business response:

Thank you for sharing your wonderful experience with us! We are thrilled to hear that your visit was both pleasant and enjoyable. It's fantastic to know that Farle, Lance, and Cas provided exceptional service and worked hard to help you get into the Mach E you wanted. Your kind words about our team going above and beyond truly mean a lot to us. We appreciate your trust in Town East Ford and are honored that you would recommend us to your family and friends. Congratulations on your new vehicle! 

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Kvnkupper 
4 months ago

Travis was very knowledgeable about the car we were looking to purchase and helped get us a great deal for the car we were trading in. Thank you for your patience with us (and the chips and water while we waited!). 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that Travis provided you with excellent service and demonstrated his expertise about the vehicle you were considering. It sounds like he was able to help you secure a wonderful deal on your trade-in as well. We appreciate your patience during the process, and we are glad that the refreshments helped make your wait more comfortable. Your feedback means a great deal to us, and we look forward to serving you again in the future. 

leightondowning1's profile image
leightondowning1 
4 months ago

Best experience I’ve ever had at any establishment. Great salesman and great finance department. Anuj, amazing. Ford, amazing. The truck, amazing. I could not be happier or more satisfied with my experience at Town East Ford. 

Business response:

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had such an outstanding visit and that it exceeded your expectations at any establishment you have been to before. It brings us great joy to know that our sales team and finance department provided you with exceptional service throughout your experience. We appreciate you recognizing the excellent work of our team members who helped make your visit so memorable. Your satisfaction with both the service you received and your new truck mea... read more

billy.heath1's profile image
billy.heath1 
4 months ago

Took longer than expected, as they were quite busy, but Sebastian and Cas made the experience smooth and painless. 

Business response:

Thank you for choosing Town East Ford for your service needs. We understand that waiting longer than expected can be frustrating, especially when you have a busy schedule. It's wonderful to hear that Sebastian and Cas were able to make your visit smooth and stress-free despite the extended wait time. We truly value team members who go above and beyond to ensure our customers feel taken care of. Your feedback about both the wait time and the excellent service helps us continue to improve while recognizing the staff who make a... read more

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,466 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.