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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
If I could give Wylie and Jamal 10⭐️'s, I would! ! I found the *perfect* car online so I called and spoke to Jamal and made an appt to come in. I showed up early but Jamal was with another customer so he introduced me to Wylie to take over. We traveled all the way from Wolfe City to get this car, but when I showed up there was an unexpected expense/fee we weren't prepared for. But no worries!!! Wylie knew how much I wanted this car so he worked his magic and made it happen!! Everyone was so professional and welcoming. Blake ... read more
Business response:
Thank you for this wonderful review! We're thrilled that Wylie, Jamal, and Blake could make your trip from Wolfe City worthwhile and find creative solutions when unexpected issues arose. Your kind words about our team's professionalism mean so much to us. We're delighted we could make your year and appreciate you sharing this fantastic feedback!
Farle and Jim helped me with my 2025 F150King Ranch. I will always go to Town Waar Ford for my vehicle needa
Business response:
We are overjoyed to hear about your wonderful experience with your new F-150! It's fantastic that our team members provided you with excellent assistance during your visit. Your loyalty and trust in choosing us for your vehicle needs means everything to us. We're thrilled that you had such a positive experience and look forward to serving you again in the future. Thank you for taking the time to share your feedback with us.
It was a treat working with Farle. He was extremely attentive, knowledgeable, and patient with us throughout the entire process. Farle went above and beyond to answer all of our questions, and he made sure we found exactly what we were looking for and were completely satisfied with our purchase. His warm personality, professionalism, and dedication truly made this a great buying experience for us. We also had the pleasure of working with Luis Garcia. He was wonderful to work with and very diligent in making sure every detail... read more
Business response:
Thank you for the wonderful feedback! We're thrilled that Farle provided such attentive, knowledgeable service and that Luis's outstanding customer service made your transaction smooth and comfortable. We appreciate you recognizing our team's professionalism!
Everyone was very nice, answered all of our questions, and explained everything well. There was no problem choosing the right car for us.
Business response:
Thank you for your wonderful feedback! It's truly rewarding to know that our team provided such helpful service and took the time to address all your questions thoroughly. We're delighted that our staff made the process of finding the perfect vehicle smooth and straightforward for you. Your experience reflects exactly what we strive for at Town East Ford - making sure every customer feels supported and confident in their decision. We appreciate you taking the time to share your positive experience with us.
Just bought a new 2026 F-350 and couldn’t be happier with the experience. Wylie was fantastic to work with—no pressure and very helpful. Cas made the business side quick and painless. Great team and great service. Highly recommend!
Business response:
We are grateful that your experience purchasing your new 2026 F-350 exceeded your expectations. It's wonderful to hear that our team provided such exceptional service throughout the process. We're proud that you found the experience to be smooth and pressure-free, and that our staff made the business aspects straightforward for you. Your recommendation means the world to us at Town East Ford, and we're thrilled that you're so happy with your new truck. We look forward to serving you again in the future.
Wylie was great, he was really nice and straight forward. Lance and Gerald were great too. Thank you guys for getting me into my new truck. They made sure I was satisfied and made sure I was OK with everything all the way thru financing part.
Business response:
Thank you for your wonderful feedback about your experience with our team. We're delighted to hear that our staff provided you with excellent, straightforward service throughout your truck purchase. It's wonderful to know that you felt well taken care of during every step of the process, including the financing portion. Your satisfaction means everything to us at Town East Ford, and we truly appreciate you taking the time to share your positive experience. We're thrilled you're happy with your new truck!
Got a 2018 Ford Mustang about a years ago and Town East Ford took care of me went in again for a 2025 Ford Mustang and they took care of me again
Business response:
Thank you for choosing Town East Ford for both of your Mustang purchases! We truly appreciate your continued trust in our team over the years. It brings us great satisfaction to know that we were able to provide excellent care during your 2018 Ford Mustang purchase and that you felt confident returning to us for your new 2025 Mustang. Your loyalty means everything to us, and we are honored to be part of your automotive journey. We look forward to serving you for many years to come.
Sales staff were polite and accommodating. Pricing was a bit rigid and some add-ons were as mandatory which was not preferred.
Business response:
We are delighted to hear about your positive experience with our team. It's wonderful that you found our sales staff polite and accommodating, as providing excellent customer service is something we truly value. We understand your concerns about the pricing structure and certain required additions. Your feedback helps us better understand how we can improve our approach while continuing to serve our customers well. Thank you for taking the time to share your experience.
Farle came to me recommended and I would highly recommend him to anyone I know looking to purchase a new car. He made the buying experience wonderful and very easy. Nothing but high rating for Farle, the finance team and Town East Ford.
Business response:
We are overjoyed to hear about your wonderful car buying experience with us! It means so much to know that Farle came through on the recommendation and that you would confidently recommend him to others looking for their next vehicle. We truly appreciate you highlighting how he made the entire process smooth and enjoyable for you. Your kind words about our finance team are equally valued, as we work hard to ensure every step of your journey with us exceeds expectations. Thank you for taking the time to share your positive ex... read more
Town East Ford has a 4.4 star rating with 11,986 reviews.
Town East Ford is open now. It will close at 8:00 p.m.