Town East Ford's cover image

This profile has been claimed by the business owner or representative.

Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,466 reviews
Select a rating
jalobmboyd12's profile image
jalobmboyd12 
3 months ago

Farle treated me with the upmost respect, offering to pick me up from the airport to receive my vehicle and even going out his way to offer me breakfast. Very kind man and professional 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear about the exceptional service you received and how well you were treated during your visit. It sounds like you experienced the kind of respectful and professional care that we strive to provide every customer. Going the extra mile with personalized service, including transportation assistance and thoughtful gestures, reflects our commitment to making your experience as convenient and pleasant as possible. Your kind words about t... read more

Mel's profile image
Mel 
3 months ago

Very knowledgeable and attentive to detail highly recommended by friends and wouldn’t trust anyone else! 

Business response:

We are utterly delighted to hear about your positive experience with our knowledgeable team. It means the world to us that our attention to detail made such an impression on you. Having the trust and recommendation from your friends, and knowing that you wouldn't consider going anywhere else, truly highlights what we strive for every day at Town East Ford. Your confidence in our service is what drives us to maintain the highest standards. We appreciate you taking the time to share your experience and look forward to continui... read more

l.r.tucker85's profile image
l.r.tucker85 
3 months ago

I recently had a wreck 2 1/2 weeks ago and was absolutely devastated. I loved my Bronco, needed another vehicle asap and I came back here to Towneast Ford. There were several gentlemen that assisted me Titian, Cam (Berkner Alumni go Rams), Cesar and Anuj the best Financial Manager ever I’m coming back in 2 years for my dream car! Thank you all for going above and beyond for me! Very happy customer! 

Business response:

We are absolutely thrilled to hear about your positive experience during such a challenging time. We understand how devastating it can be to lose a vehicle you love, and we are honored that you chose to return to Town East Ford for your replacement. Your kind words about our team members who assisted you mean the world to us - they truly exemplify our commitment to going above and beyond for every customer. We are delighted that we could help you find another vehicle quickly and that you had such a smooth experience througho... read more

Sheyla's profile image
Sheyla 
3 months ago

Excellent customer service! I had a great experience. Very helpful and knowledgeable. Highly highly recommend. 

Business response:

Thank you for your review, Sheyla! We are happy to hear that you had such a wonderful experience with our team. It means so much to know that you found our staff to be helpful and knowledgeable during your visit. Your recommendation truly makes our day, and we appreciate you taking the time to share your positive experience. We look forward to serving you again at Town East Ford and continuing to provide the quality service you deserve. 

Hector Leija's profile image
Hector Leija 
3 months ago

Farle took exceptional care of me. He made the buying process smooth and easy. Dallas in the finance office was clear and straight to the point. The vehicle was in pristine condition when I took it home. 

Business response:

Thank you for your review, Hector. We are thrilled to hear that you received outstanding service during your visit. It sounds like our team made your car buying experience seamless and straightforward, which is exactly what we strive for with every customer. We are pleased that our finance team provided clear and direct communication throughout the process. Most importantly, we are delighted that your vehicle was in excellent condition when you drove it home. Your positive feedback means a great deal to us, and we truly appr... read more

Orellana's profile image
Orellana 
3 months ago

Was super FAST and EASY to work with jeovanni! Loved his work ethic very straight forward 

Business response:

We are elated to hear about your positive experience! Your feedback about the fast and efficient service is truly appreciated. It sounds like you had an excellent experience with our team member's straightforward approach and strong work ethic. We take pride in providing prompt, reliable service to all our customers, and we're thrilled that we met your expectations. Thank you for taking the time to share your experience with us. 

Daisy's profile image
Daisy 
3 months ago

Great with people! Easy to communicate with and can make any situation better lots of laughs 

Business response:

We are thrilled to hear about your wonderful experience with our team! Your feedback about our staff being great with people and easy to communicate with truly means the world to us. We're delighted that our team was able to bring some laughter and positivity to your visit and make the entire experience enjoyable. Creating a welcoming atmosphere where customers feel comfortable and valued is something we strive for every day. Thank you for taking the time to share your positive experience at Town East Ford - it motivates us ... read more

rmpagejr's profile image
rmpagejr 
3 months ago

I had been on the hunt for a used Tesla and Town East had exactly what I was looking for. Keekee was a great saleswoman. She was polite, addressed our needs and helpful from the moment we met. If you are looking for a used vehicle I would highly recommend reaching out to Keekee. Karen and Blake were also very helpful on the backend with financing and vehicle price. Thank y’all for taking care of us! 

Business response:

We are utterly delighted to hear about your wonderful experience finding the perfect used Tesla with us! It sounds like you had exactly the kind of smooth car-buying journey we strive to provide every customer. Your kind words about the helpfulness and politeness you experienced throughout the process truly mean the world to us. We're thrilled that our team was able to address your specific needs and make your vehicle search successful. Thank you for taking the time to share your positive experience and for choosing Town Eas... read more

amanglin02's profile image
amanglin02 
3 months ago

Wylie made the car-buying process smooth, stress-free, and even enjoyable. From the moment I walked in, he was friendly, knowledgeable, and genuinely listened to what I was looking for. He answered all my questions honestly and never made me feel pressured. Wylie went above and beyond to help me find the perfect vehicle at a great price, and the entire process was quick and seamless. If you're looking for someone trustworthy and easy to work with, Wylie is your guy. Highly recommend! 

Business response:

We are excited to hear about your wonderful experience with Wylie! It sounds like you found exactly what you were looking for in both a vehicle and exceptional service. We're thrilled that your car-buying journey was smooth and enjoyable from start to finish. Your feedback about receiving honest answers and feeling genuinely heard really means a lot to us. We take pride in helping our customers find the perfect vehicle at a great value without any pressure. Thank you for sharing your experience and for choosing Town East For... read more

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,466 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.