This profile has been claimed by the business owner or representative.
Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everyone at the dealership seemed like they were having a lot of fun. Rafael was more than attentive and bent over backwards to make sure that I got everything I wanted in my vehicle with little fuss. Hannah was a gem in getting all of the numbers straightened out so that I could make the perfect deal. I highly recommend this dealership and Rafael to anyone looking for a new vehicle. Or used. Lol
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted that our team created such a positive atmosphere and that you felt everyone was genuinely enjoying their work. It sounds like Rafael went above and beyond to ensure you received exactly what you were looking for in your vehicle without any unnecessary complications. We are also thrilled that Hannah was able to work with you to create the perfect financial arrangement for your needs. Your recommendation means the world to us, and we tru... read more
Very helpful getting u in the car/truck of ur choice. They get u in and out as quick as possible
Business response:
We greatly appreciate your positive feedback about our team's helpfulness in finding the right vehicle for you. It's wonderful to hear that we were able to assist you in selecting the car or truck that best met your needs. We take pride in making the process as efficient as possible while ensuring you have a smooth experience from start to finish. Your kind words about our quick service mean a lot to our team, and we're thrilled that we could provide you with excellent assistance during your visit.
Perhaps I'm just not a Dealer kind of person. I find the whole process irritating and far too lengthy. Shouldn't really take hours and shuffling around from one department to another to get a car? Drives me crazy. It could be so much more efficient, A great reminder to me how much I hate having extra "adds" make the process be 25% more than an advertised price. Adds that are already done, and you gotta pay for them whether you want to or not. Not sure I'll do a dealer again for my next vehicle, I'd rather take my chances wit... read more
Business response:
We value your input and understand your frustration. We recognize that spending hours to purchase a vehicle can feel overwhelming and inefficient. We are sorry to hear that you feel this way about the dealership process, and we appreciate you taking the time to share your honest feedback. Your perspective helps us recognize areas where we can work to improve our customer experience. To discuss your experience further, please contact Lance Smith at jsmith02@vtaig.com.
Farle was great! He explained everything thoroughly and listened to my budget/pricing concerns. He made my purchase experience a great one! I will recommend Town East Ford to anyone! He made a long time Jeeper switch to a Bronco! I couldn’t be more happier! Thank you Farle!
Business response:
Thank you immensely for sharing your wonderful experience with us! We are thrilled to hear that your purchase experience was exceptional and that our team member took the time to thoroughly explain everything while being attentive to your budget considerations. It sounds like you received the personalized attention that makes all the difference when making such an important decision. We understand that switching from one brand to another is a significant choice, and we are delighted that your experience with the Bronco has e... read more
Very respectful and professional young man, I know he is in sales, but has a great future in finance.
Business response:
We sincerely value your kind words about our team member's respectful and professional approach. It's wonderful to hear that you recognized his potential in both sales and finance. Your feedback about his professionalism means a great deal to us at Town East Ford, and we're proud to have team members who make such positive impressions on our customers. Thank you for taking the time to share your experience with us.
Wylie is a cool guy. I had the absolute pleasure of working with him. From the moment we walked in, he was welcoming, patient, and genuinely interested in helping us find the right car — not just making a sale. Highly recommended!
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. It sounds like you had an exceptional visit from the moment you walked through our doors. We're thrilled to hear that your experience was so positive and that you felt genuinely cared for throughout the process. Having someone who is welcoming and patient while helping you find the perfect vehicle makes all the difference. Your recommendation means the world to us at Town East Ford, and we're so glad we could exceed your expectations. We trul... read more
Really good customer service I highly recommend good price and nice people they would work with you
Business response:
We are honored to receive your wonderful feedback about your experience. Your kind words about our customer service mean so much to our team. We take great pride in working closely with our customers and offering competitive pricing while maintaining a welcoming environment. It brings us joy to know that you found our staff helpful and accommodating throughout your visit. We truly appreciate customers like you who take the time to share their positive experiences and recommend us to others.
Thank you so much Juany Barrientos for your service. You’re amazing. I’m very happy with my new. car Ford Escape 2025 thank you again for your help. And your great service.
Business response:
We are delighted to hear about your wonderful experience with your new Ford Escape! Your happiness with your vehicle purchase means the world to us at Town East Ford. We're thrilled that you received such exceptional assistance throughout the process and that our team member provided you with outstanding service. Thank you for taking the time to share your positive experience - it truly brightens our day to know that we helped make your car buying journey a great one.
Wylie did an amazing job at providing a seamless car purchasing experience. He was a professional throughout the entire buying experience. Thank you, Wylie!
Business response:
We are utterly delighted to hear about your outstanding experience with our team. Your feedback about receiving such professional service and having a smooth car buying process means everything to us at Town East Ford. We take great pride in ensuring our customers have an exceptional experience from start to finish, and it sounds like we achieved exactly that during your visit. Thank you for choosing us and for taking the time to share your wonderful experience.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,660 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.