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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The salesman was was great everything was explained to me about the truck really great service Thank You
Everything went well. Our experience was amazing. I would recommend this team to any one looking to purchase a new car.
Business response:
Thank you for taking the time to share your wonderful experience. We are overjoyed to hear that everything went smoothly during your visit and that you had such a positive experience with our team. Your recommendation means the world to us, and we truly appreciate you sharing your satisfaction with others who are looking to purchase a new vehicle. We are proud to have provided you with the amazing service you deserved, and we look forward to serving you again in the future.
I had such a wonderful experience working with Bertha Hernandez during my car purchase! From the very beginning, she was patient, attentive, and genuinely cared about making sure I felt comfortable and confident throughout the entire process. Bertha took the time to really listen to my needs, explain every step clearly, and never once made me feel pressured or rushed. Her kindness and professionalism made what could have been a stressful experience feel smooth and exciting. I truly appreciated how she went above and beyond t... read more
Business response:
We are grateful for your wonderful feedback about your car purchase experience. It truly warms our hearts to hear how comfortable and confident you felt throughout the entire process. Your comments about receiving patient and attentive service really highlight what we strive for every day at Town East Ford. We are thrilled that you found the process to be smooth and exciting rather than stressful. It means so much to know that you felt heard, understood, and never pressured during your visit. The care taken to explain each s... read more
Name drop moment Terri, Authur, and David M all are the best. I’ve been to this dealership at least 8 times in the past year for various reasons! I’ve always felt like the staff in the facility respected me and appreciated my patronism as a customer! I can tell from my last couple of visits they are making positive changes by hiring more techs! I think not only will I continue my service needs here! My next purchase may very well happen at this dealership! Town East Ford! Truly represents the Ford BRAND!
Business response:
Thank you for your review and for being such a loyal customer over the past year. We are honored to have earned your trust through your visits with us. It means so much to hear that our team has consistently shown you respect and appreciation - this is exactly the experience we strive to provide every customer. We are pleased to know you have noticed our efforts to expand our technical staff, as we are always working to improve our service capabilities. Your confidence in considering Town East Ford for your future vehicle pu... read more
Jeo is very knowledgeable about Ford products. He is very funny and helpful. He is a great listener and found us the perfect Ford truck. 🥰 Anuj is very knowledgeable and transparent. Both guys are there for their customers.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you found exactly what you were looking for in a Ford truck, and we're so pleased that our staff's expertise and dedication to listening to your needs made all the difference. We take great pride in having knowledgeable team members who combine professionalism with a friendly approach, and it's heartwarming to know that their transparency and commitment to putting customers first truly shone through during your visit. Thank you f... read more
Bertha Hernandez was a excellent and pleasure to do business with will definitely recommend East Town Ford had very knowledgeable of her sales had lots of suggestions will definitely recommend Bertha
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that you found our team member to be knowledgeable and helpful during your visit. It brings us great joy to know that you received excellent suggestions and had such a positive interaction that made your experience a pleasure. Your recommendation means the world to us, and we truly appreciate customers like you who recognize the dedication our team puts into providing outstanding service. We look forward to serving you again in ... read more
Excellent service from Mr. Wylie & Town east! They helped me with the purchase of a 2025 F250 King ranch. Would definitely recommend
Business response:
We are delighted to hear about your excellent experience with your F-250 King Ranch purchase. Your satisfaction with the service you received means everything to us. We truly appreciate you taking the time to share your positive feedback and for recommending Town East Ford to others. Thank you for choosing us for your truck needs, and we look forward to serving you again in the future.
Wow, every time I come to this dealership, anuje and farly always treat immaculate and treat me like family, I will never go anywhere else that isn’t towneast!
Business response:
We are overjoyed to hear about your wonderful experience with us! It's fantastic to know that our team consistently provides you with exceptional service and makes you feel like part of the family every time you visit. Your loyalty means the world to us, and we're thrilled that Town East Ford has become your trusted dealership of choice. Thank you for taking the time to share your positive feedback - it truly brightens our day and motivates our entire team to continue delivering the outstanding service you deserve.
Titian was great at communicating with us while we drove in from out of state. He was willing to take additional videos to help us review the vehicle before traveling. He was helpful in the process of valuing our trade in and moving forward.
Business response:
We are grateful for your wonderful feedback about your experience with us. It sounds like our team member provided exceptional communication throughout your journey from out of state, which we know can make all the difference when purchasing a vehicle from a distance. We understand how valuable those additional videos were in helping you feel confident about your decision before making the trip. It's wonderful to hear that the trade-in evaluation process and overall experience met your expectations. Your positive experience ... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,466 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.