This profile has been claimed by the business owner or representative.
Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very helpful making process go smooth today. Thankful for his help. Was stuck in a situation and was able to turn it around.
Business response:
Thank you for taking the time to share your experience. We genuinely appreciate hearing that our team was able to make your process smooth and help turn around a difficult situation. It means so much to know that you found the service helpful during a challenging time. We take pride in being there for our customers when they need us most, and your feedback reinforces our commitment to providing exceptional support. We are grateful for your trust and look forward to serving you again in the future.
We had a great experience with Wylie. He is very easy to work with. He was able to help my nephew get his first car!
Business response:
Your positive experience means so much to us at Town East Ford. We are thrilled to hear that you had such a wonderful experience working with our team member. It sounds like he made the car buying process smooth and enjoyable for both you and your nephew. Helping someone find their very first vehicle is always special, and we are honored to have been part of this exciting milestone. We truly value customers like you who take the time to share their positive experiences, and we look forward to serving you and your family agai... read more
Everybody is very kind and helpful I will 100% recommend Town East Ford, love my Bronco!
Business response:
We are elated to hear about your wonderful experience with our team and your satisfaction with your Bronco! Your kind words about our staff being helpful truly mean the world to us. We take great pride in providing exceptional service, and it's heartwarming to know that this showed through during your visit. Thank you for your recommendation and for choosing Town East Ford for your vehicle needs. We hope you continue to love driving your Bronco and look forward to serving you again in the future.
Wylie and Ford was great! Super easy to navigate purchasing a car. I especially appreciated not feeling pressured to buy. The paperwork was pretty fast and I walked away with a great deal and car!!
Business response:
Thank you immensely for sharing your wonderful experience with us! We're thrilled to hear that your car purchasing process was smooth and straightforward. It means so much to know that you felt comfortable throughout your visit without any pressure, and that our team was able to handle your paperwork efficiently. We're delighted that you drove away feeling confident about both your new vehicle and the value you received. Your positive feedback truly brightens our day and motivates us to continue providing exceptional service... read more
Everyone at the dealership seemed like they were having a lot of fun. Rafael was more than attentive and bent over backwards to make sure that I got everything I wanted in my vehicle with little fuss. Hannah was a gem in getting all of the numbers straightened out so that I could make the perfect deal. I highly recommend this dealership and Rafael to anyone looking for a new vehicle. Or used. Lol
Business response:
Thank you for taking the time to share your wonderful experience with us. We are delighted that our team created such a positive atmosphere and that you felt everyone was genuinely enjoying their work. It sounds like Rafael went above and beyond to ensure you received exactly what you were looking for in your vehicle without any unnecessary complications. We are also thrilled that Hannah was able to work with you to create the perfect financial arrangement for your needs. Your recommendation means the world to us, and we tru... read more
Very helpful getting u in the car/truck of ur choice. They get u in and out as quick as possible
Business response:
We greatly appreciate your positive feedback about our team's helpfulness in finding the right vehicle for you. It's wonderful to hear that we were able to assist you in selecting the car or truck that best met your needs. We take pride in making the process as efficient as possible while ensuring you have a smooth experience from start to finish. Your kind words about our quick service mean a lot to our team, and we're thrilled that we could provide you with excellent assistance during your visit.
Perhaps I'm just not a Dealer kind of person. I find the whole process irritating and far too lengthy. Shouldn't really take hours and shuffling around from one department to another to get a car? Drives me crazy. It could be so much more efficient, A great reminder to me how much I hate having extra "adds" make the process be 25% more than an advertised price. Adds that are already done, and you gotta pay for them whether you want to or not. Not sure I'll do a dealer again for my next vehicle, I'd rather take my chances wit... read more
Business response:
We value your input and understand your frustration. We recognize that spending hours to purchase a vehicle can feel overwhelming and inefficient. We are sorry to hear that you feel this way about the dealership process, and we appreciate you taking the time to share your honest feedback. Your perspective helps us recognize areas where we can work to improve our customer experience. To discuss your experience further, please contact Lance Smith at jsmith02@vtaig.com.
Farle was great! He explained everything thoroughly and listened to my budget/pricing concerns. He made my purchase experience a great one! I will recommend Town East Ford to anyone! He made a long time Jeeper switch to a Bronco! I couldn’t be more happier! Thank you Farle!
Business response:
Thank you immensely for sharing your wonderful experience with us! We are thrilled to hear that your purchase experience was exceptional and that our team member took the time to thoroughly explain everything while being attentive to your budget considerations. It sounds like you received the personalized attention that makes all the difference when making such an important decision. We understand that switching from one brand to another is a significant choice, and we are delighted that your experience with the Bronco has e... read more
Very respectful and professional young man, I know he is in sales, but has a great future in finance.
Business response:
We sincerely value your kind words about our team member's respectful and professional approach. It's wonderful to hear that you recognized his potential in both sales and finance. Your feedback about his professionalism means a great deal to us at Town East Ford, and we're proud to have team members who make such positive impressions on our customers. Thank you for taking the time to share your experience with us.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,466 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.