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Town East Ford

4.4

About this business

Location details

18411 LBJ Freeway, Mesquite, TX, 75150, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.411,466 reviews
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odanis_meli's profile image
odanis_meli 
2 months ago

Very good service, he was very helpful and nice to use. We got our brand new ford . 

Business response:

We are delighted to hear about your wonderful experience with our team. It sounds like you received exceptional service and felt well taken care of throughout your visit. We are thrilled that our staff was able to provide you with the helpful and friendly assistance you deserved. Congratulations on your brand new Ford! We hope you enjoy many happy miles ahead and look forward to serving you again at Town East Ford. 

Yoveiry's profile image
Yoveiry 
2 months ago

We had a fantastic experience working with Jeovanni Zapata! He truly listened to our wants and needs, never pressured us, and made the entire car buying process smooth and stress free. His knowledge, patience, and professionalism were greatly appreciated. Thanks to his help, we found the perfect vehicle and couldn’t be more pleased with our purchase. Highly recommend! 

Business response:

We are glad to hear about your wonderful experience! It sounds like you received exactly the kind of attentive and personalized service we strive to provide. We're delighted that your team member took the time to truly understand what you were looking for and guided you through the process without any pressure. Finding the right vehicle is important, and we're thrilled that the expertise, patience, and professional approach you experienced led to such a positive outcome. Your recommendation means the world to us, and we're s... read more

baron_haggerty's profile image
baron_haggerty 
2 months ago

Farle Boris, Mr Spillman and Mr Lance Smith help me get into my new Mach E. Thank you Town East Ford 

Business response:

We are pleased to hear about your positive experience with our team in getting you into your new Mach E. It sounds like our staff members provided you with excellent assistance throughout the process. We truly appreciate you taking the time to share your feedback about your experience with us. Your satisfaction with the service you received means a great deal to us, and we are grateful for customers like you who trust us with their automotive needs. 

ffmonti13's profile image
ffmonti13 
3 months ago

The dealership had a very professional staff. They gave me the experience I had been hoping to have but I had not received from other dealerships yet. I never felt pressured at all, and I have zero buyers remorse. I will definitely be back after my lease is up for my next vehicle 

Business response:

Thank you for taking the time to share your wonderful experience. We are thrilled to hear that our team provided you with the professional service you were looking for and that we could deliver the positive dealership experience you had been seeking. It means so much to us that you felt comfortable throughout the process without any pressure, and we are delighted that you have complete confidence in your decision. Your trust in us is truly valued, and we look forward to serving you again when your lease term ends and you are... read more

mlrhodes29's profile image
mlrhodes29 
3 months ago

Farley and entire sales/finance team was a wonder work with everything was very professional and took no time at all got my new vehicle within an hour or two. Very impressed will definitely come back again 

Business response:

Thanks for taking the time to share your wonderful experience with us! We are so pleased to hear that our sales and finance team provided you with such professional service and made the process so efficient for you. It's fantastic that you were able to get your new vehicle so quickly and that everything went smoothly from start to finish. Your positive feedback about the team's professionalism means a great deal to us. We truly appreciate your business and look forward to serving you again at Town East Ford in the future! 

rrrkirk's profile image
rrrkirk 
3 months ago

Wylie was a good communicator, took action ahead to make the deal go smoothly and was genuinely a nice guy. Transparent and honest. 

Business response:

We are thrilled to hear about your positive experience with our team. It sounds like you received excellent communication throughout the process, which helped everything move forward smoothly. We're especially pleased to know that you found our approach to be transparent and genuine. Your feedback about the proactive steps taken to ensure your deal went well means a great deal to us. Thank you for taking the time to share your experience. 

eandptrucking22's profile image
eandptrucking22 
3 months ago

Farley has been a blessing on so many levels. Towneast Ford has a great employee in Farley. He's the best. Very professional 

Business response:

We are ecstatic to hear about your wonderful experience with our team member. It brings us great joy to know that you found such exceptional support and professionalism during your visit. Having team members who truly care about making a positive difference in our customers' lives is what we strive for every day. Your kind words about the outstanding service you received mean the world to us. We are grateful for customers like you who take the time to recognize dedication and excellence. Thank you for choosing Town East Ford... read more

Curtis Smith's profile image
Curtis Smith 
3 months ago

Experience was friendly and not high pressure. There were a couple of challenges with options that are only available at initial purchase not being presented, but they were able to quickly resolve this and get the options implemented. They worked hard to make sure it was right. 

Business response:

We are honored to hear about your positive experience with our team. It's wonderful that you found our approach friendly and refreshingly free from high pressure tactics. We understand that having all available options clearly presented from the start is important, and we appreciate your patience as we worked through those initial challenges. Your feedback helps us recognize where we can improve our process to better serve our customers. We're pleased that our team was able to quickly address the situation and implement the ... read more

Logan F's profile image
Logan F 
3 months ago

We had a great car buying experience everything was good. We would recommend to friends and family. 

Business response:

We are privileged to hear about your wonderful car buying experience with us. It means so much to know that everything went smoothly during your visit and that you felt well taken care of throughout the process. Your satisfaction is what drives us every day, and we are truly grateful for your trust in Town East Ford. Thank you for being willing to share your positive experience with your friends and family - there is no greater compliment than a personal recommendation. We look forward to serving you again in the future. 

Frequently asked questions about Town East Ford

How is Town East Ford rated?

Town East Ford has a 4.4 star rating with 11,466 reviews. 

When is Town East Ford open?

Town East Ford is open now. It will close at 8:00 p.m.