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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Town East Ford’s service department is always helpful. Most people complain about how dealerships screw you out of your money but they have to understand that this is what keeps your vehicle in good condition. Money well spent.
Business response:
Thank you for your insightful review! We're glad to hear that you find our service department helpful and appreciate your understanding of the value of quality vehicle maintenance. It's wonderful to know you feel your money is well spent in keeping your vehicle in top condition. We look forward to continuing to serve you at Town East Ford!
Erica was very prompt and professional when I took my car in for routine maintenance. It was a pleasure working with her.
Business response:
Thank you for sharing your experience! We're delighted to hear that Erica provided prompt and professional service during your visit for routine maintenance. It's wonderful to know that working with her was a pleasure. We look forward to serving you again at Town East Ford!
Visit went smooth. Jim took care of everything.Left truck and Jim called when truck was ready.
Business response:
Thank you for sharing your experience! We're pleased to hear that your visit went smoothly and that Jim provided excellent care throughout the process. We appreciate your business and look forward to serving you again at Town East Ford!
Town East Ford fixed the charging issue on my Mach-E EV, and the car is now charging again like a dream. Great job Erica Reeves and team, including the service manager and the Ford EV Certified service technician.
Business response:
Thank you for your fantastic review! We're thrilled to hear that we were able to fix the charging issue on your Mach-E EV and that it's now charging like a dream. Erica Reeves and our dedicated team, including the service manager and the Ford EV Certified service technician, are committed to providing top-notch service. Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the f... read more
They were so kind they did everything they could to help me out! I really appreciate their work and what they did. They made me and my family so happy about my new car love it.
Business response:
Thank you for your glowing review! We're thrilled to hear that the team at Town East Ford went above and beyond to assist you and make you and your family happy about your new car. Your appreciation means a lot to us, and we're delighted that you love your new vehicle. We look forward to continuing to provide excellent service to you in the future!
Blake made buying my husband's truck such a breeze! Very grateful for him & the whole team at Town East Ford!
Business response:
Thank you for your wonderful review! We're thrilled to hear that Blake and the whole Town East Ford team made buying your husband's truck a breeze. Your gratitude means a lot to us. We look forward to serving you again in the future!
My service consultant was David McDonough at Town East Ford, Mesquite, Texas. I had a very pleasant interaction and it was a great experience. He was very nice, courteous and job was well done. Thank you and I do not regret getting my MPP renewed with Ford at Town East, Mesquite, TX. Thank you and will continue being one of your satisfied customer.
Business response:
Thank you for your detailed review! We're delighted to hear about your pleasant experience with David McDonough at Town East Ford. It's wonderful to know that you found him courteous and that the job was well done. We appreciate your continued trust in us and are glad you're satisfied with your MPP renewal. We look forward to serving you again and keeping you a satisfied customer!
KEVIN! That man was absolutely fantastic. Worked with us on getting a deal even when I had thousands of questions. He made my buy easy, even when I was difficult. Honest, excellent guy. Couldn’t ask for a better salesman.
Business response:
It sounds like Kevin went above and beyond to make your buying experience exceptional! It's fantastic to hear that he made the process easy and straightforward, demonstrating honesty and excellence throughout. Having a salesman like Kevin who's patient and accommodating can truly make all the difference. Thanks for sharing your glowing review!
The service was completed way faster than expected. Communication with the team was excellent. Timing was perfect. I highly recommend Town East Ford.
Business response:
It's fantastic to hear that you had such a positive experience with the service department! Having your service completed faster than expected and receiving excellent communication from the team speaks volumes about our efficiency and professionalism. Thanks for recommending us—here's to many more hassle-free visits in the future!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,394 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.