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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The lady that attended to me did a great job. She was very helpful and patient with my African language. She was awesome
Business response:
Thank you for your wonderful feedback! We’re delighted to hear that the staff member who assisted you was helpful, patient, and made you feel comfortable. We’re proud to have such dedicated team members. If you need anything else or have further questions, don’t hesitate to reach out. We look forward to serving you again!
They did a great job on my truck and where very helpful on explaining the process of the repair great customer service
Business response:
Thank you for your positive review! We’re glad to hear that you’re pleased with the repair work on your truck and that our team provided clear explanations and great customer service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback and look forward to serving you again!
Zane was an extremely up front and honest guy hard to come by in this chaotic business glad we were able to bump into him at TEF
Business response:
Thank you for sharing your experience! We're thrilled to hear that Zane provided you with honesty and straightforwardness. We’re proud to have him on our team and glad you had a positive experience with us. If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle!
We felt the dealership listened to our needs and helped us make a sound decision that met our needs at a price we could afford.
Business response:
Thank you for sharing your experience with us! We're delighted to hear that our team listened to your needs and helped you find a solution that fit both your requirements and budget. Your satisfaction is our priority, and it's wonderful to know we were able to assist you in making a sound decision. If you have any more questions or need further assistance, don't hesitate to reach out!
Was a good experience everything went good and was a big help getting my oil changed
Business response:
Thank you for your kind words! We’re glad to hear that your oil change went smoothly and that our team was able to assist you effectively. If you need any further help or have any questions, feel free to reach out. We look forward to serving you again!
Service on my car was completed in a fast & efficient manner, taking about one a one- half hours. The tech was very courteous and thorough and helpful. I am very pleased with the care my car was given.
Business response:
Thank you for sharing your experience! We’re delighted to hear that your service was completed efficiently and that our technician provided courteous and thorough care. Your satisfaction is our priority, and we’re pleased that you’re happy with how your car was handled. If you need anything else or have any questions, feel free to reach out. Thank you for your business!
It was a great experience. It was quick and easy to check in, and I was updated often.
Business response:
Thank you for the feedback! We’re glad to hear that your experience was great and that the check-in process was quick and easy. It’s important to us to keep you updated throughout, so we’re pleased to know we met your expectations. If you need anything else, don’t hesitate to reach out!
Our service advisor was Crista. She was great! She got our vehicle back as promised.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Crista provided excellent service and got your vehicle back to you as promised. We'll make sure to pass along your kind words to her. If you need any further assistance, feel free to reach out. We look forward to serving you again!
We always have a good experience here. The one thing about this time was that our bill included the oil change as part of the charge, but we were supposed to have that one as a free oil change.
Business response:
Thank you for your continued support and for bringing this to our attention. We're glad to hear that you generally have a good experience with us. We apologize for the oversight regarding the free oil change. Please contact us so we can review your bill and make sure you're appropriately credited for the free oil change. We appreciate your understanding and look forward to resolving this promptly.
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,980 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.