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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great dealership and service gets right on the job and call when car is ready
Business response:
Thank you for your review! We're delighted to hear that you had a great experience at Town East Ford. Providing prompt service and keeping you informed about your car's status are priorities for us, so we're glad that our team got right on the job and called you when your car was ready. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!
Always a pleasure working with Town East ford. Great pricing, service and a upfront straight forward deal. Leutian had my deal and vehicle ready to go when I arrived at the dealership and sales paperwork took less that 30min. Great experience with Town East and FMCC.
Business response:
Thank you for your review! We're thrilled to hear that you had a great experience working with Town East Ford. Providing great pricing, service, and upfront deals is what we aim for. We're glad Lutian had everything ready for you upon your arrival, and that the sales paperwork process was quick and efficient. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again in the future!
My car was ready sooner than expected. The work was completed and the air conditioning system working well. Wonderful employee.
Business response:
Thank you for your review! We're thrilled to hear that your car was ready sooner than expected and that the air conditioning system is working well. It's great to know that our employee provided wonderful service. We appreciate your feedback and look forward to serving you again at Town East Ford!
My car is running great! Erica Reeves is amazing!! She worked so hard for me and taking care of getting my car fixed the way it needed to be. Because of her I will never go to another dealership. Please don’t ever lose her!
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that your car is running great and that Erica Reeves provided such exceptional service. We’re proud to have her on our team, and your kind words will certainly be shared with her. Your loyalty means a lot to us, and we look forward to continuing to serve you at Town East Ford. Thank you for your support!
Everyone I met at the dealership was professional and cool. Will recommend to anyone else
Business response:
Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our team at Town East Ford. Professionalism and a friendly atmosphere are what we strive for, and it's wonderful to know we met your expectations. We appreciate your recommendation and look forward to serving you and anyone you refer to us in the future. If you need anything else, please feel free to reach out.
Town East Ford is the only place I ever take my vehicle Shannon my service advisor is the best in the business always knowing my needs and challenges and handling them in a professional manner
Business response:
Thank you for your loyalty and kind words! We're thrilled to hear that Town East Ford is your go-to place for vehicle service and that Shannon, your service advisor, consistently provides excellent service. It's wonderful to know that Shannon understands your needs and challenges and handles them professionally. We appreciate your business and look forward to continuing to serve you at Town East Ford!
Would have given 5 stars but got home after getting oil changed oil cap was sitting under windshield wipers.
Business response:
We sincerely apologize for the oversight you experienced during your recent visit. Your feedback is crucial to us, and we apologize for any inconvenience or frustration caused by the oversight with your oil cap. Ensuring the safety and satisfaction of our customers is our top priority, and it is disheartening to learn that we fell short of meeting your expectations in this instance. We understand the importance of thoroughness and attention to detail in our service process, and we apologize for any inconvenience or concern c... read more
This is our fourth vehicle to buy from Town East. Each time we have been treated good and walked away happy.
Business response:
Thank you for your loyalty and your wonderful review! We're thrilled to have had the opportunity to serve you for the fourth time at Town East Ford. Providing excellent service and ensuring our customers leave happy are our top priorities, and we're delighted that we've been able to meet your expectations each time. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you for many more years to come!
I miss the shuttle and the waiting area is too cold. Krista is the best!
Business response:
Thank you for sharing your feedback with us! We're glad to hear that you had a positive experience with Krista at Town East Ford. However, we're sorry to hear that you miss the shuttle service and found the waiting area too cold. Your comfort and convenience are important to us, and we'll certainly take your feedback into consideration to improve our services. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your business and look forward to serving you again ... read more
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,394 reviews.
When is Town East Ford open?
Town East Ford is open now. It will close at 8:00 p.m.