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18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 8:00 p.m. | |
Sun | Closed |
We had a great experience… Kevin and Blake worked with us… They were very nice and courteous… Made us feel welcome and wanted
Business response:
It's wonderful to hear that Kevin and Blake made your experience so positive and welcoming. Their friendliness and courtesy truly create a warm atmosphere, making customers feel valued and appreciated. Thanks for sharing your great experience, and here's to many more enjoyable visits to Town East Ford!
Blake went above and beyond to make the deal work for us! Made the experience very easy and comfortable, no pressure!
Business response:
It's wonderful to hear that Blake provided exceptional service and made your car-buying experience easy and pressure-free. Going above and beyond to ensure a smooth deal truly speaks to our dedication and professionalism. Here's to many miles of happy driving in your new vehicle!
Kevin and Jermaine did an awesome job. Once they knew what we were looking for and what we were trading in- they worked with us to get a deal that made driving 3.5 hours worth it! Super nice guys!! With all the work we did up front- the process at the actual dealership was still pretty slow. But all things considered- Kevin and Jermaine sealed the deal for us!
Business response:
Thank you for your review! We're thrilled to hear that Kevin and Jermaine provided you with an awesome experience at Town East Ford. It's great to know that they worked diligently to understand your needs and negotiate a deal that made your drive worth it. We appreciate your patience with the process at the dealership and are glad that despite any delays, Kevin and Jermaine were able to seal the deal for you. We'll be sure to pass along your kind words to them. Thank you for choosing Town East Ford, and we look forward to se... read more
Farle was great! Very kind and helpful. Still felt like we overpaid for warranty but Farle was great and would definitely love to work with him again if we ever go back to Ford!
Business response:
Thank you for your review! We're glad to hear that Farle provided you with great service at Town East Ford. We're sorry to hear that you felt like you overpaid for the warranty, but we appreciate your feedback on that matter. We'll be sure to pass along your kind words to Farle, and we're delighted to know that you would love to work with him again if you return to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you again in the future at Town East Ford!
I had the best experience with Farle Lutian. He made sure to make sure I get the car of my dreams.
Business response:
Thank you for your wonderful review! We're thrilled to hear that Farle Lutian provided you with the best experience and helped you get the car of your dreams at Town East Ford. Ensuring our customers find the perfect vehicle is our goal, and we're delighted that Farle made it happen for you. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Mr David was very professional ready at my door to assist me he was Awsome
Business response:
Thank you for your fantastic review! We're delighted to hear that Mr. David provided you with professional and awesome service at Town East Ford. Ensuring our customers receive top-notch assistance is our priority, and we're glad to hear that your experience reflected that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Blake is awesome, he definitely gets five stars & will recommend. He's definitely invited to the cookout. The most kindest, chillest, supportive & patient Salesman you'll have.
Business response:
It sounds like Blake at Town East Ford left a positive impression, despite the overall rating. Being described as the "most kindest, chillest, supportive & patient Salesman" is quite the compliment! It's great that you're considering recommending him and even inviting him to the cookout. Your feedback is valuable, and we'll strive to ensure that your next experience meets our 5-star expectations. If you would like to discuss your experience further, please reach out to Eddie Almodovar at Ealmodovar@vtaig.com. Thank you for s... read more
Smooth and easy. great service person and great job.he help me save some money 💰
Business response:
Thank you for your fantastic review! We're thrilled to hear that you had a smooth and easy experience at Town East Ford and that our service person was able to help you save some money. Providing great service and helping our customers save is what we aim for. If there's anything else we can assist you with, please let us know. We look forward to serving you again in the future!
my experience was quick and easy. both my salesperson and Cas were very nice. thanks,
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had a quick and easy experience at Town East Ford and that both your salesperson and Cas were very nice. Providing excellent service is our priority, and we're glad your experience reflected that. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Town East Ford has a 4.4 star rating with 11,394 reviews.
Town East Ford is open now. It will close at 8:00 p.m.