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Town East Ford
- Car Dealers
- Mesquite, TX
About this business
Location details
18411 LBJ Freeway, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great job finished very quickly will be back for any work I need done thank you all
Business response:
Thank you for your review! We’re glad to hear that the job was finished quickly and to your satisfaction. We appreciate your trust and look forward to helping with any future needs. Thanks again!
Solved my issues didn't have to spend a long time waiting for my car to he serviced
Business response:
Thank you for your feedback! We're glad to hear that we were able to solve your issues quickly and minimize your wait time. We appreciate your business and look forward to serving you again!
Kevin Hudson was very helpful and consistent, which led me to buy from Town East, which was further away from other Ford dealers closer to me. I appreciate all the effort and fairness in getting me a fair deal. Thank you
Business response:
Thank you for your review! We're glad to hear that Kevin Hudson’s helpful and consistent approach made a difference in your decision to choose Town East Ford, even from further away. We truly appreciate your recognition of his efforts and the fairness of the deal. If you need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle!
They didn't fix the issue we brought the truck in for . We had to bring the truck back a second time .
Business response:
Thank you for sharing your feedback. We are sorry to hear that the issue with your truck was not resolved on the first visit and that you had to return for a second time. This is not the level of service we aim to provide. To address this matter and ensure it is resolved to your satisfaction, please contact Terri Scott, our Customer Relations Manager, at Tscott@towneastford.com. We appreciate your patience and are committed to making things right.
My service manager, Erica Reeves was absolutely outstanding. She kept me well informed throughout the initial repair process and advocated on my behalf when I I had to return the vehicle to address the issue a second time. Erica is likely the ONLY reason I would return to Town East Ford for a repair
Business response:
Thank you for sharing your experience! We're thrilled to hear that Erica Reeves provided you with outstanding service and kept you well informed throughout the repair process. It's great to know that her advocacy and dedication have earned your trust. We'll be sure to pass along your kind words to Erica. We appreciate your feedback and look forward to serving you again at Town East Ford.
I love how I check you in real quick and let you know what's going on
Business response:
Thank you for your positive review! We're glad to hear that our quick check-in process and clear communication made your visit a great experience. We appreciate your feedback and look forward to serving you again in the future!
Every time we come in there we end up buying a new vehicle not saying that's a bad thing but we feel like we get a good deal.
Business response:
We’re thrilled to hear that you consistently find great deals with us and that you keep coming back for your vehicle needs! It’s always our goal to provide excellent value and service. If there's anything more we can do for you or any specific vehicle you're interested in, just let us know!
Every time I’ve gone to the service center I’ve had an amazing experience. The service manager Krista is amazing and ensures that customers are well taken care of. She assisted me in securing a rental.
Business response:
Thank you for sharing your positive experience! We’re thrilled to hear that Krista and our service team have consistently provided you with excellent service. It’s great to know that Krista was able to assist you with securing a rental. We look forward to serving you again in the future!
Town east ford did a great job on are car nice people I will come back
Business response:
Thank you for your positive feedback! We’re glad to hear that you had a great experience with our team. We look forward to seeing you again for any future needs. Safe travels and take care!
Frequently asked questions about Town East Ford
How is Town East Ford rated?
Town East Ford has a 4.4 star rating with 11,980 reviews.
When is Town East Ford open?
Town East Ford is closed now. It will open at 8:30 a.m.