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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great experience. Coming back next time!
Business response:
We are ecstatic to hear about your wonderful experience! It's truly rewarding to know that we provided the level of service and support that made your visit memorable. We look forward to welcoming you back for all your future automotive needs. Thank you for choosing us and for taking the time to share your positive feedback!
Excellent service provided by Mitch.
Business response:
We are overjoyed to hear about your positive experience! It's wonderful to know that you received excellent service and that our team member made such a positive impression during your visit. We truly appreciate you taking the time to share your feedback. Your kind words motivate us to continue delivering the high-quality service that our customers deserve, and we look forward to serving you again in the future.
experience was typical.....
Business response:
We appreciate your input regarding your recent experience with us. We understand that while your visit met expectations, we always strive to exceed them and create memorable moments for our customers. At Toyota of Richardson, we are committed to continuously improving our service to ensure every interaction is exceptional. Your feedback helps us identify opportunities to enhance our processes and deliver the outstanding experience that every customer deserves.
Service was fast and they were patient and helpful answering questions.
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We're delighted to hear that our team provided you with fast service while maintaining the patience and helpfulness you deserved when answering your questions. At Toyota of Richardson, we strive to create an environment where every customer feels valued and supported throughout their experience. Your feedback reinforces our commitment to delivering quality service with genuine care, and we truly appreciate you choosing us for your se... read more
Went in to get an upgrade/customization for my windows. Although it took a bit longer than anticipated, they did a great job at inspecting my car, have recommendations, & was very friendly.
Business response:
Thank you for your positive feedback about your window upgrade! We're glad our team provided thorough inspection, helpful recommendations, and friendly service. We appreciate your patience with the extended timeframe and are pleased you were happy with the final results.
I felt comfortable with the service and the personnel taking care of my car. They explained everything that needed to be done and stayed in contact with me through the entire process!!!
Business response:
Thank you for taking the time to share your positive experience. We are delighted to hear that you felt comfortable throughout your service visit and appreciated the clear communication from our team. Your feedback about our personnel's professionalism and their commitment to keeping you informed during the entire process truly means a lot to us. We strive to provide transparent and attentive service to every customer, and it's wonderful to know that we met your expectations.
Rapid service, courtesy from employees
Business response:
We are thrilled to hear about your positive experience with our rapid service and courteous employees. At Toyota of Richardson, we strive to provide efficient and friendly service to every customer who visits us. Your feedback about our team's courtesy means a great deal to us, and we're delighted that we could exceed your expectations. We hope you're enjoying your vehicle and look forward to serving you again in the future.
Liked agent who managed the work to be done. And checked my maintenance schedule. And was able to get a seasoned mechanic to do the work. Didn't like that there was no shuttle service available as I had to Uber.
Business response:
We are overjoyed to hear about your positive experience with our service team! It's wonderful that our agent took the time to review your maintenance schedule and ensured you had an experienced mechanic working on your vehicle. We truly value customers who appreciate the attention to detail and expertise our team provides. We understand your frustration regarding the shuttle service not being available during your visit. We recognize that transportation can be a concern when bringing your vehicle in for service, and we appre... read more
Excellent oil change and tire rotation service as always! Patrick has taken excellent care of our two vehicles for the last year+. He is fair, honest, up front, and communicative. I highly recommend him!
Business response:
Thank you for your review! We are delighted to hear that you've consistently had excellent experiences with your oil change and tire rotation services. It's wonderful to know that Patrick has been providing you with fair, honest, and communicative service for your two vehicles over the past year. Your recommendation means a great deal to us at Toyota of Richardson, and we truly appreciate you taking the time to share your positive experience. We're proud to have team members who demonstrate the professionalism and care that ... read more
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.