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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They did a great job and hoping they keeping doing The only that I don't like is they charge 3% if customers pay with Credit Card. Mitchel my advisor is excellent. Thank you.
Business response:
We are excited to hear about your positive experience with us! It's wonderful to know that we did a great job for you and that Mitchel provided excellent service as your advisor. We truly value customers like you who take the time to share their feedback. We understand your concern about the credit card processing fee, and we appreciate you bringing this to our attention. Your feedback helps us continually evaluate our policies to better serve our customers. Thank you for choosing Toyota of Richardson, and we look forward to... read more
Oil changed in and out with hour and half.
Business response:
We are elated to hear about your positive experience with our service! It's wonderful to know that we were able to complete your oil change efficiently within an hour and a half. At Toyota of Richardson, we strive to provide quick and reliable service without compromising quality. Your feedback reinforces our commitment to delivering excellent automotive care while respecting your valuable time. We truly appreciate you choosing us for your vehicle's maintenance needs.
Liked my service and service advisor, Lee Schuster
Business response:
We greatly appreciate your positive feedback about your service experience with us. It's wonderful to hear that you were satisfied with both the quality of service you received and your service advisor's assistance. Your kind words mean a great deal to our team, and we're honored to have earned your trust. We look forward to continuing to provide you with excellent service for all your future automotive needs.
OEM products well trained mechanics Keep it up
Business response:
We are thrilled to hear about your positive experience with our OEM products and well-trained mechanics. Your recognition of our team's expertise and the quality of our genuine parts means a great deal to us. We truly appreciate customers like you who take the time to share their feedback. Your encouragement motivates us to continue maintaining the high standards you experienced during your visit.
They did a great job, and we will come back again,
Business response:
We are overjoyed to hear about your positive experience with us! Your satisfaction is incredibly important to our team, and we truly appreciate you taking the time to share your feedback. It means so much to know that we met your expectations and that you're planning to return. We look forward to serving you again and continuing to provide the quality service you deserve.
Great service with great help
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about receiving great service and helpful assistance means so much to us at Toyota of Richardson. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of excellence in the future.
Lee, my service manager is the ultimate professional. Kept me informed and didn't up sell any service I did not need.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that you felt well-informed throughout the process and appreciated the honest, no-pressure approach to your service needs. Thank you for taking the time to share your feedback. We truly value customers like you and are grateful for your trust in our team to care for your vehicle.
Strait forward, honest. It does take a
Business response:
Thank you for taking the time to share your feedback about your experience with Toyota of Richardson. We truly appreciate your recognition of our straightforward and honest approach to serving our customers. Your review means a great deal to us, and we're grateful that you chose us for your service. We strive to maintain the authentic, professional service that you experienced, and it's wonderful to know that our commitment to transparency resonated with you.
i like that guy who traveled much after his service to Iraq - very friendly
Business response:
We are utterly delighted to hear about your positive experience with our team member. It means so much to us that you found him friendly and appreciated his service. We are proud to have veterans on our team who bring dedication and excellent customer service. Your kind words truly make our day, and we're grateful you took the time to share this feedback. We look forward to continuing to provide you with the exceptional service you deserve.
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
Toyota of Richardson is open now. It will close at 9:00 p.m.