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1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great service with Beth Anne.
Business response:
Thank you for sharing your positive experience with us. We are delighted to hear that you received great service and had such a wonderful experience. Your feedback means a great deal to us, and we truly appreciate you taking the time to recognize the excellent care you received. We strive to provide every customer with the same level of professional and attentive service, and it's wonderful to know we met your expectations.
Great Customer Service, amazing hospitality. All of the workers were helpful. The only knock was that my service took a bit longer than expected, but not a huge deal, as it was on a weekend and the shop was busy.
Business response:
Thank you for taking the time to share your experience with us. We're truly grateful to hear that our team provided you with great customer service and amazing hospitality - it means so much to know that all of our workers were helpful during your visit. We understand that waiting longer than expected can be inconvenient, and we appreciate your patience, especially during our busy weekend hours. Your feedback helps us continue to improve our service while maintaining the quality care you deserve. We're delighted that you had... read more
Great !!! My car came back like brand new condition
Business response:
We are absolutely thrilled to hear that your car came back in like brand new condition! Your satisfaction with our service means everything to us at Toyota of Richardson, and we take great pride in delivering exceptional results for our valued customers. Thank you for taking the time to share your positive experience. We genuinely appreciate your trust in our team and look forward to continuing to serve you with the same level of excellence you've come to expect.
Lee Schuster is a fantastic Service Advisor. I always know my car is receiving great service.
Business response:
We are utterly delighted to hear about your positive experience with our service team. It's wonderful to know that you consistently feel confident about the quality of care your vehicle receives and that our commitment to excellence shines through in every visit. Your loyalty and trust in our service department means everything to us. We're proud to have earned your confidence and look forward to continuing to provide you with the exceptional service experience you've come to expect.
He was awesome, patient, professional and very polite and cared
Business response:
We are glad to hear about your positive experience with our team member. It's wonderful to know that you found him to be patient, professional, and polite throughout your visit. Your feedback about the caring and attentive service you received means a great deal to us. We strive to provide exceptional customer service, and it's gratifying to see that reflected in your experience. Thank you for taking the time to share your thoughts with us.
I feel Toyota of Richardson has the best service team in the DFW area. I have used several other Toyota service centers in the area and they cannot compare with the quality of service I have received at Toyota of Richardson. My service advisor Beth Ann is outstanding and on of the reason I choose this service department.
Business response:
We are delighted to hear about your exceptional experience with our service team. Your recognition of the quality and dedication we strive to provide means everything to us, and we're honored that you consider us the best service center in the DFW area. Beth Ann and our entire service team work hard every day to deliver outstanding care for our customers and their vehicles. Knowing that their efforts have made such a positive impact on your experience validates our commitment to excellence. Thank you for choosing us and for ... read more
Always updated on service needed. Repairs are done quickly.
Business response:
Thank you for sharing your positive feedback about your service experience with us. We're delighted to hear that our communication regarding service needs and our efficient repair turnaround times have met your expectations as a 2024 Toyota Sequoia owner.
It's always great. Tech's are friendly and nice .
Business response:
Thank you for the positive feedback! We're delighted that our technicians continue to provide you with friendly, quality service. We appreciate your trust and look forward to serving you again.
Pierson did a great job followed up nicely with phone calls and texts to keep me up to date
Business response:
Thank you for sharing your wonderful experience! We're thrilled that Pierson provided exceptional service and kept you well-informed with timely updates. Your feedback means the world to us, and we look forward to serving you again!
Toyota of Richardson has a 4.4 star rating with 23,435 reviews.
Toyota of Richardson is open now. It will close at 9:00 p.m.