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2836 West Durango Street, Phoenix, AZ, 85009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
in process of doing project
Extremely expensive! The guy says he pays 400$ an hour to his guy. I do not think a lawyer makes that much money an hour
no
We discussed the sap running out of the tree. They pointed out scale problem on another tree. I was given a brochure to read about both problems. I told the salesman that I wanted both problems treated. I agreed to price figuring ALL work requested would be included. Unfortunately, they only trimmed and fertilized and did nothing to treat diseases! Now I have to hire another company.
Waiting to get 8"-10" root removed. Still attached to part of stump. It got missed during stump grinding , on May 18th, as it got covered by sawdust. Notified Tree Pros on May 23. They are working on getting someone over to remove it. Once done, they will get a 5 Star. Good company. They have now removed 5 trees from my family's three homes (3 Peoria, 1 Phx, n 1 El Mirage).
Had an appointment from 7-9am. No call no show. When I reached out to Paul, he told me that I never confirmed the appointment and had to call the office to reschedule. He had an attitude and did not even apologize. No empathy.
These guys were good on my first time using them... but the repeat business I gave them was so bad. Failed to show, left tree trim mess all over my back yard, took multiple calls and complaints to get it right. No more repeat business from me !
Business response:
Hi Matthew, I greatly apologize for the level of service that you feel that you have received. If you decide to try our company again I would be happy to personally oversee your experience. If you would kindly send me an email robert.cain@treeprosaz.com, I would be happy to send you a promotional piece that will be good for your next effort in using our company.
Removed four 30 ft high Sissoo trees from between houses. cleaned up all leaves and branches. Poisoned the stumps. They are letting poison work through the roots for 25 days then coming back and grinding stumps 6 inches below ground. All in less than three and half hours. Experienced at there work, Interesting to watch the trimmer pick the order of limbs to cut and how to tie the limbs to the tree or other limbs so they fell on the ground, not on the houses.
Didn't communicate all that well. No follow up after service. Small job but I expected more in terms of helping me understand issues with trees. $600 job and they did offer me a $1500 upsell on fertilizer.
Tree Pros, LLC has a 4.6 star rating with 3,511 reviews.
Tree Pros, LLC is closed now. It will open at 7:00 a.m.