This profile has been claimed by the business owner or representative.
2836 West Durango Street, Phoenix, AZ, 85009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Not a neat job.
When tree was cut down, remaining stump was 8-9 inches above ground level. Stump removal crew was a no show. I removed the stump myself, but the excess length of the stump resulted in a considerable increase of work. Cost of tree removal was $950.00 for less than an hours work.
They don't come when they say they're coming. They cut such a big portion of the limb that it bent the end of the pergola. A bush was damaged. I wasn't there when they started,so I asked for pictures of the whole roof. They only showed me pictures of the side I knew to be damaged. I didn't feel the clean up was good. There's more.
It took two separate crews -- a week apart -- to trim/clean/shape five citrus trees and one palm tree in the backyard. Carrying the branches out, they scratched the patio door and broke a piece of concrete off the patio floor. Bricks around the tree wells were knocked down, loose fruit was left on the ground, the yard was not cleaned up and there were bare spots on the rock lawn in both the back and front yards. I had to clean them and restore them back to normal. And they never did shape the trees. Even when the arborist ca... read more
Did not show up for appointments on time as promised. Arborist was not present when tree was trimmed and now will have to have them come back to redo work. More expensive than other two quotes I received but went on the judgment of others to choose them.
Tree removal done well. No damage to anything. Cleanup was VERY bad! I complained. They offered to send them back out. I refused because that would make a bigger mess. No refund or reduction on my bill was offered. Plus, I referred them to my next door neighbor who hired them, and again no price change offered.
The arborist recommended having the tree stump grinded down 6-8 inches below ground. Two people came out. One immediately kicked the stump out of the ground. No grinding required. An experienced arborist should have realized the stump was dead and that it was not a two man, grinding job. Although the price was reduced, I could have saved considerably more money if the diagnosis had been correct.
I recommended them to a friend and they were hired to do tree work there too
Tree Pros, LLC has a 4.6 star rating with 3,511 reviews.
Tree Pros, LLC is closed now. It will open at 7:00 a.m.