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TSS Ford
- Car Dealers
- Madras, OR
About this business
Location details
1733 US-97, Madras, OR, 97741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They broke my key and now it will not close fully. They blew me off when I went in to talk to them about it. I took my truck in for a recall repair for the transmission. They took my key off my keyring and handed the keyring to my husband. They returned the key to us and it was broken. This key is not cheap as it is the one with the fob on it.
All there are is a bunch of lying people there.. first of all I changed my transmission fluid 1000k ago and thy said it was low.. u have video evidence the morning of when I took me truck in it was completely ful truck running and all.. they called me back and said my transmission was 3/4 empty.. completely BS and to Change the oil that was low!! It was not was $510 what a joke .. this store uses to be so great .. it’s a joke now
I had the car diagnosed at the Ford quick lane, brought it to you, the price was too high for me to get it fixed, I came to pick up my car & was charged a full hour of labor to be told the exact same diagnosis I had already given when I dropped the car off. You ran the code and drove the car around the block - I should have at least been charged for half an hour, not a full hour. $190 to have my car for 2 days and repeat to me the issue I had already said feels astronomically high.
Everything was great until your diesel mechanic quit and then NO one called me to tell me that I was shit out of luck and needed to find a new service center and start over. It took me calling to try and follow up on discussions between my warranty policy holder and TS&S to find out that over a week earlier all progress had come to a Permanent stop.
2nd time in a row they rotated my tires and did not adjust the tire pressure in the front or rear which caused the TPMS light to come on half way home. Both times I asked while paying my bill if it was done and both times they assured me that it was.
Brought my Ford Edge in ,they had it 3 months , returned in Oct 2022, they Replaced the PTU (Front Transfer Case) and changed the rear differential fluid. Upon finally getting it back, as soon as I drove it home it was making horrible noises from the rear of the SUV when making a tight turn, and when at highway speeds( felt and sounded like you were running over the marks on the side of the road... bump ,.bump, bump.) Brought it back, their experienced Ford trained mechanics drove it down the street and back, then put it on ... read more
Deceptive business practices. I got an email quote with a vehicle price. Dealer increased the price online overnight and refused to honor the written quote I had received. Both the sales person Jamal and sales manager John Hall were rude and dismissive. Do business anywhere but here.
Frequently asked questions about TSS Ford
How is TSS Ford rated?
TSS Ford has a 4.5 star rating with 952 reviews.
When is TSS Ford open?
TSS Ford is closed now. It will open at 8:00 a.m.