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TSS Ford

4.5

About this business

Location details

1733 US-97, Madras, OR, 97741, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.5952 reviews
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Bradley B.'s profile image
Bradley B. 
2 years ago

You can tell the team is newer. Not a lot of experience. 

Gary L.'s profile image
Gary L. 
2 years ago

In and out in an hour. And I have to say, the waiting room is a great place to get some work done. Wrote most of a story there. 

David D.'s profile image
David D. 
2 years ago

Courteous staff. Got me in and out quickly. Recommended a mobile service for a window chip. 

Benny G.'s profile image
Benny G. 
2 years ago

I bought a new Ford F-350 from Jr. We worked out a fair deal that I am very happy with. Jose handled all the paperwork and he was very efficient and knowledgeable. I was introduced to the entire TS&S team. Everyone in parts and the automotive technicians were also knowledgeable, helpful and professional. I had a very nice experience and I will be returning to purchase another vehicle when that day comes. 

Johanna S.'s profile image
Johanna S. 
2 years ago

Fast ,friendly service . 

Marie E.'s profile image
Marie E. 
2 years ago

Informative & no pressure! Very good experience. 

Albert H.'s profile image
Albert H. 
2 years ago

Fantastic customer service. No wait and fast turnaround. Only issue was that the DEF was not topped off and I did not notice until I arrived back home. But overall, I was very happy with the experience. 

Wray H.'s profile image
Wray H. 
2 years ago

The kid that met me in the parking lot was pretty cool. He knew the inventory well and was able to hear my needs without trying to sell me a bunch of crap accessories that I didn't need. I appreciated that. Finance dude was also pretty cool, and I enjoyed talking to them. Both were competent guys. I think their names were Jose, and I don't see that listed as an option below. 

Beth W.'s profile image
Beth W. 
2 years ago

Thank heavens Tony took over in the service department! My truck was there. Week and a half and not once did they contact me with info. I had to call repeatedly for information and give THEM direction. Repairs were not submitted to warranty. Once Tony took over things worked very well. 

Frequently asked questions about TSS Ford

How is TSS Ford rated?

TSS Ford has a 4.5 star rating with 952 reviews. 

When is TSS Ford open?

TSS Ford is closed now. It will open at 8:00 a.m.