Our reviews
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4.9
7525 reviews73 reviews have no rating
- z
Avinash is always great!
- h
My experience with my rep today, Roshni Kapoor was excellent!! Very helpful and informative!!!
- r
Husain is a trooper! He has calmly waited while I waded through figuring out which server was the ACTUAL server, all with grace and humor!
- s
I send an email 3 minutes before closing time. I got the call immediately. Girish helped with my issue and went beyond the scope and helped with integerstion with Google Facebook, LinkedIn and Instagram. He has been already working for almost 13 hr. Great job
- e
Houisan is absolutely amazing. Provided excellent customer service, he definitely needs to be celebrated by your company :)
- b
Good communication from Avinash!
- f
thank you
- s
The support is always very professional and helpful.
- a
Srijan Shukla was wonderful. Very nice, and he resolved my issue in a matter of minutes.
- r
My question was answered in the same day. Thanks for your help!!
- w
Went above and beyond and follow up was top notch.
- g
Great service people
- c
Husain was extremely patient and helpful! It was a breeze working with him to resolve our issue!!! Great customer service skills!
- j
Very helpful and quick to respond/resolve
- a
Thank you!
- k
Great customer service! Well done!
- a
Avinash is awesome!
- m
DB did a great job helping me resolve my issue and worked with my schedule when something came up last minute. I appreciate the help!
- j
Very easy to work with, thank you!
- k
Always helpful and always a great experience!
- e
I appreciate the willingness to expolore adding new features based on customer request.
- f
They resolved the issue immediately, and most important followed up checking that it was done correctly! Great job
- d
- l
We signed up with Birdeye only a few weeks ago and I'm amazed at the fantastic results we have gotten in such a short period of time. My onboarding expert Abdul has been delightful to work with. He has taken the time to thoroughly review the software with me, has addressed all my questions and concerns and has been so accommodating. I really appreciate his expertise. Great program and great customer service
- n
super fast, detailed, and professional response! resolved my issue quickly