Our reviews
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4.9
7655 reviews75 reviews have no rating
- s
Polite and patient
- l
It was so easy to get help. Thank you!
- t
My issue with what happened is lack of notification that our certificate has expired. In prior years you've given us sufficient advanced notice to address it. For about two days, it harmed the confidence that users had in the emails we sent them from Birdeye - and it was a very large batch. Its important that you get your notification of certificate expiration back into order.
- l
The team member was Excellent, he gave directions that were clear and understandable to get the job done.
- e
She was awesome! Nidhi double checked everything for me, answered all my questions and even let me know about a Bird Eye feature we weren't using. Thank you so much for all the info, and they follow up with an email going over the details of the call. Top notch service. Thank you!
- a
DB was professional, helpful, and pleasant! 10/10 would recommend!
- b
Gautam was very knowledgeable and easy to work with. I appreciated the time he spent with us to walk us through the new texting feature. We are excited to put it to use.
- w
Was quick to help me with the password issue.
- s
Always great support
- j
Excellent customer service
- a
Arka was always eager to help with a multitude of questions and "what ifs" we had while implementing this new system. His patience is valuable. I like the software, too!
- v
Hello, This is Mr. Allen and Mrs. Veronica Brown. We have been patients of Dr. Karkal of Cardia Care Services since 2015 and the care has been remarkable. Dr. Karkal is very attentive and extremely caring. Jessica and the rest of the staff are also very attentive and caring. We highly recommend this practice to any and all who is in need of Cardiac services. You will not be disappointed.
- l
Always lovely and professional service. Thank you!
- t
Thanks!
- t
Always provides a solution and makes it easy for me to understand. Always provides timely communications and resolutions. Superb service to our team!
- n
He was helpful and efficient.
- a
First time integrating with Booker and she helped make the process go smoothly.
- n
Thank you for handling this so quickly!
- j
The support was fast and accurate. I didn’t have to check in for updates and everything was resolved quickly. Very impressive.
- s
quick solution for printing a review. Even though that wasn't a direct option I was given a workaround solution.
- d
Everything was great except that specialists didn't update me on the problem so I had to ask them about it again and again. Other things were great, thanks for help
- l
Response was quick, as was the resolution. Thank you!
- h
Within less than a business day a resolution to a request was found, reported and trained. Many thanks!
- r
I received stellar support from Srijan. He was extremely knowledgeable, thorough and kind. He helped us come up with a solution so we can keep using BirdEye even though we switched to a new practice management system that is not integrated. We really appreciate the help. Thanks for the wonderful customer service.
- h
Support representative is very responsive and detailed.