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4.9

7891 reviews
5
7407
4
366
3
43
2
0
1
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75 reviews have no rating

4.8
3,126 reviews
4.7
608 reviews

Thank you

Emiley P.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

Easy to understand. Really helpful

Selene L.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

Thanks

Jennifer P.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

good follow up

Karen M.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

Extremely helpful and knowledgeable - addressed my concern quickly and efficiently and gave me step by step instructions on how to address this problem in the future.

Brandy T.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

he was great

Joan W.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

Fast response.

Ryan B.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

Don and Divya make my job a breeze!

Alex Test O.
Mon, Aug 30, 2021 05:00 PMvia Birdeye

The Wheel Fix is the biggest and best secret in Boston. Five star service and pricing See these guys first for wheel and/or rim problems

Perry Lowe
Tue, Aug 31, 2021 07:50 AMvia Google

Prompt, knowledgable, courteous, and helpful!

Ben S.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Prompt, courteous, and knowledgeable rep

Ben S.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Srijan was very professional, knowledgeable and helpful. He resolved the issues right away and answered few more of my additional questions.

Peter L.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Support is the best!

John W.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

So nice and kind! Thank you :)

Morgan M.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Fast and friendly.

Ryan B.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

Thank u

Maxwell D.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

always a quick repsonse

Tammy P.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

It turned out that I was correct that there had been a system issue and our records had not been processed on the day in question. And there was some confusion by the representative about how records are updated when new events are submitted. It appears to me that you do not share outage events with your technical team in a sufficiently transparent way - doing so would help out a lot.

Ted B.
Tue, Aug 31, 2021 05:00 PMvia Birdeye

AMAZING

Alex Test O.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Great help! Good experience every time!

Danne R.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

She was amazing! Super sweet, professional, and helpful! My question was answered and my problem was solved efficiently. Wish I could rate her higher than a 10, she is incredible.

Julianna P.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Gautam and Srijan have provided above and beyond support throughout our onboarding, making all of our custom requests work and not stopping until a resolution is found. I couldn’t be happier to be a BirdEye customer because of these two!

Timothy M.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

responded to my request efficiently and made useful suggestions. very polite.

Robert D.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

Rohtash was very helpful.

Keira B.
Wed, Sep 01, 2021 05:00 PMvia Birdeye

The Birdeye team (Amy, Sean, Tanmay) have been available to answer any questions, they have been nothing but supportive. They worked really hard and collaborated with our team to troubleshoot problems that came up during the integration.

AnneMarie A.
Wed, Sep 01, 2021 05:00 PMvia Birdeye