4.9
7972 reviews75 reviews have no rating
Support Agent Avinash was extremely helpful!! Very thorough and patient. Extremely pleasant experience. Bravo.
Roshni Kapoor did an amazing job! She made the experience personal by emailing and calling me directly with updates. Nice touch! Of course, she handled the request swiftly. Thank you!
User friendly extremely helpful
Avinash is great! He took the time to walk me through the issue and why it was occurring.
Quick & easy resolution. Thanks!
Was able to get help in a timely and professional manner. Thank You!
it was good and fast
Thank you for the quick update and resolution.
Thank you support team! You have been really on point lately with calls and follow-up emails for our issues. Great work!
Very helpful in helping me learn to utilize all features of birdeye as well as get it setup.
So far BirdEye has been an exceptional service. The onboarding experience has been seamless and we have had great support from our rep Gautam who has been extra responsive.
Resolved the review removal quickly and with no issues.
Was quick and easy. Sumeet helped me getting a solution for my problem. Was great.
The customer service representative was very helpful abd resolved my issue quickly
Thank you AJ for your help!
Quick and helpful support thank you Nidhi!
Girish is great - very helpful and patient!
Oh man I am going to miss spell his name (sirinioa?) He his so AWESOME
They did the research, took care of the issue and did it on the same day. Thanks for your help!!
Arka has great. He's been really helpful and answered all of my questions.
Awesome customer service!!!!
Thank you for quickly resolving my issue!
He provided the information and solution I needed in a timely manner
Sumeet provided awesome customer service and went the extra mile by providing several solutions.
First I want to say that every experience I have had with Birdeye support has been amazing. Jarod and Sumeet are the literal best especially because they deal with me, all my questions, and all of my requests with such poise. There are several things about Birdeye that I do not like and if it weren't for those two employees I would have put in a request to switch to something that works for what we need. I see the potential in Birdeye for sure, especially with them on your team.