4.9
7932 reviews75 reviews have no rating
Support techs were very friendly & helpful & quick.
Great Tech support! Very patient and thorough.
Awesome customer support as always!
Praveen, the tech support person was so courteous and extremely helpful!
Excellent customer service! Thank you!
Prajval is awesome!!!!!!!!
the gentlemen I talked to clearly understood my problem. He gave me an answer that made sense to me. He also gave me a solution. Very happy with the customer service I received.
My concern was addressed very quickly and was resolved within hours of me contacting support. Thank You!
Sumeet was a great help with this previously reported issue. He resolved it very quickly.
Girish Pacherwal was very helpful in explaining and a follow up email with instructions on the process to remove a spam review from Facebook, in order to remove the review from our website. Assistance appreciated!
Rodash was professional and helpful, going beyond what was expected.
Been using Birdeye for years at HomeMembership and they are a great company to work with. They have been a wonderful solution for our customer review needs and they are very quick with their responses to any support needs we have had. Highly recommend!
Birdeye provides excellent customer support every time.
Great work. Thank you!
Keep up the great work. Thank you!
He was so helpful and went above and beyond to help me with all my questions. Thank You
The representative was pleasant, quick, and helpful! Thank you for your efficient help.
The representative was very helpful and knowledgeable about the issue and offered support to help fix the problem, even sharing my screen at one point to help me understand the problem. He showed great follow up skills and patience with me! Thank you!
She handled it well! Thank you
The representative was very responsive and helpful. It issues with integration have been a bit more difficult than we would like.
Himanshu was amazing! He answered all of my questions, solved the problem and was and helpful throughout our session. He also followed up after I was unable to accomplish what I needed to do. I didn't have to call back again!That is above and beyond good customer service! He is a true asset to Birdeye!
Very professional and fast with their work.
Goooooo Birdeye
Hossein was very kind and helpful as he navigated our system to make things work in unison.