4.9
7770 reviews75 reviews have no rating
Raktim Sengupta is awesome, he has helped and I recommend him to help you out
Dianne's Review Pros: Survey responses provide quick access to customer needs Cons: Multiple reminders going out to the patients irritated some of them Overall: I have not yet used the software enough to provide an accurate opinion at this time
We had a wonderful experience having Avnish help us through the onboarding. Process is straightforward and they have highly efficient follow-up process. He was very attentive, thorough and always right on time for our calls. Highly recommend Birdeye!
Sanyam was excellent at answering all my questions and helping us onboard with the new system. I find the customer support is prompt and helpful also.
Very happy with the onboarding and experience to date. We are looking forward to sinking our teeth into this software and observing the benefits to our business.
Thank you Pragya for the attention to detail through our onboarding process. I have enjoyed our time. Program is easy to use and understand - looking forward to using it everyday. Thanks for the laughs and help. Larissa
Excellent product to congregate all your reviews into one platform, respond accordingly, and analyze that data!
Avnish has been very helpful and knowledgeable, always available to respond to our questions.
Great tool for reviews and more! Pros: I really liked that with just a url click link people are easily able to leave reviews. Cons: There is nothing I disliked about this software.
The value proposition of having a BirdEye service is outstanding. Beginning with my rep (Boe Larson) who assisted the initial introduction, to the onboarding process with (Sourabh Tomer) has been amazing. I can hardly wait to populate the review responses from our wonderful clientele. Thank you BirdEye!
I am very happy with Birdeye and it’s product. Vijay was great, super patient, thorough and helpful in getting me onboarded and setup with my system.
My onboarding process was smooth and my associate, Deepty, was very thorough and helpful during the process. I am excited to see how Birdeye is going to help my company !!
Arijit was amazing and super professional :)
So for I love it
Great experience in our onboarding. Special thanks to Asmita Sharma for all of her help.
birdeye Pros: Well this app is very helpful to me it is very easy to send a review by using this app Cons: So far there is nothing i can say about this app because even beginners can use this app it very easy Overall: All i can say is that this app is very helpful and very easy to access
Birdeye Pros: I really like that I get notified when someone leaves a google review and that it will let us auto-respond. Cons: So far, I have not found anything that I did not like about the program, but, I have not been using it for long!
Highly recommend. The onboarding process is efficient and professional.
This program elevates our customer service and reflects our office culture.
Great Service and Good communication and help
Great product for review management! Use Cases and Deployment Scope - I use Birdeye on a daily basis to respond to all business reviews across multiple platforms including facebook, google, yelp, birdeye, and apartments.com. All the reviews congregate to one platform where I can analyze data across time, and respond instantly. Pros - User interface -Customer Service -Product Integration Cons - Exporting spreadsheets via excel (some formatting issues) -Integration with Yelp and Apartments.com Likelihood to Recommend - Birdeye is great if you are representing multiple companies across various platforms. This allows you to respond to reviews in one page opposed to hunt down every single review site for each property every morning! Most Important Features - Social Media Posting to multiple company pages -Reputation management in one spot -Data Analysis Return on Investment - A positive ROI Alternatives Considered - Chatmeter - We went with Birdeye over Chatmeter due to its relationship with Google.