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Universal Builders of America

4.5

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Location details

420 Westdale Ave, Westerville, OH, 43082, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.5899 reviews
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Jean S.'s profile image
Jean S. 
7 years ago

Mark got 5 other people in this development because of me. I now feel bad I referred these people to him. I would not recommend Universal Builders again. Mark is not a one-man band... 

Stephen J.'s profile image
Stephen J. 
8 years ago

High dissatisfied with their service. 

Roger B.'s profile image
Roger B. 
8 years ago

Your UBA will have someone overseeing the workers is a joke . 10.5 hrs into the work and I have to call into where is the supervison. then they show up and take a picture and gone again for the rest of the day. A joke.Then take off all the shingles and all looks ok with the plywood. Yet when done a hump shows in the shingles and you want to blame it on the plywood, Yet u said if u need a sheet of plywood replaced its $60 to me but it was never said any problem with plywood and we r supposed to be ok with poor workmanship. Th... read more

James C.'s profile image
James C. 
8 years ago

We are not happy with the way things have been handled during or repairs! I’m was sent this survey and my job is still not completed or even been scheduled to be completed! 

David G.'s profile image
David G. 
8 years ago

Universal Builders solicited me to repair my roof. They did an effective job of working with my insurance company to get the proposal approved. They worked with me to accommodate my schedule so that I would be off work when they started. However, I had problems with the crew replacing the shingles. It was very windy that day, and the crew would not keep my landscaping covered with tarps to protect them. When I called the company to complain, they sent out the QC guy, "Gary", who was unbelievably rude to me. When the subcontr... read more

Brad R.'s profile image
Brad R. 
8 years ago

Universal Builders DID NOT follow any of my instructions or requets regarding notifying me ahead of time when workers would arrive. I have a special needs dog and asked that they would let me know the day before they arrived to work on the roof so we could medicate her. At 6 am in the morning there were workers on my roof, no shingles had been delivered the day before. NO one called me and my dog was extremely nervous and upset, so were we!We specifically asked for English speaking, legal workers. Only one worker spoke engli... read more

Varughese M.'s profile image
Varughese M. 
8 years ago

Some employees were unprofessional and rude. 

Daniel C.'s profile image
Daniel C. 
8 years ago

the answer was yes but not very highly. 

Michael M.'s profile image
Michael M. 
8 years ago

Highly unlikely to recommend you. Communication has been terrible. We have routinely had to "pull" information and updates from you. The job still isn't finished but I've received an email asking for payment. 

Frequently asked questions about Universal Builders of America

How is Universal Builders of America rated?

Universal Builders of America has a 4.5 star rating with 899 reviews. 

When is Universal Builders of America open?

Universal Builders of America is open now. It will close at 9:00 p.m.