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Universal Windows Direct of Pittsburgh
- Windows Installation
- Pittsburgh, PA
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
i would not recommend them
Never. Terrible company to deal with.
I didn’t appreciate the price game in the beginning. First quote was approx 21,000 then 17,000, then 11,000 to finally end at about 9,500. That’s ridiculous and your salesman should be ashamed. I could totally see elderly and or uninformed people agreeing to that price.
When there was an issue and I consulted my contract and called the same day the window was installed, it took weeks to resolve with no one returning calls or getting me answers as promised.
I ordered 5 windows and a new front entrance door on 7-7-2022. It took 3 months for the product arrive in Universal's warehouse and another month before I could get an install date. The techs showed up with windows that were the wrong color than the ones I ordered. They were able to install the door but during the removal of the old door proceeded to put a hole in the wall that was at least 6"×6". They tried to repair it and it wasn't until after they left that I noticed it wasn't repaired correctly. I did it myself. Another... read more
Customer service is horrible!
beginning of project delayed and when they finally came only had 12 instead of 14. therefore, four couldn't be put in. when the other windows came in the grids didn't match and was told that would be done in two weeks.
Frequently asked questions about Universal Windows Direct of Pittsburgh
How is Universal Windows Direct of Pittsburgh rated?
Universal Windows Direct of Pittsburgh has a 4.4 star rating with 1,613 reviews.
When is Universal Windows Direct of Pittsburgh open?
Universal Windows Direct of Pittsburgh is closed now. It will open at 8:00 a.m.