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Universal Windows Direct of Pittsburgh
- Windows Installation
- Pittsburgh, PA
About this business
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
Location details
611 Parkway View Dr, Unit 6, Pittsburgh, PA, 15205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Not after the way the incompetent installers left our projects and the way customer service DOES NOT COMUNICATE with their clients.
Did not install the right way
good quality window, lousy customer service. 1st install of 8 windows had to be totally redone because the installer was in a big hurry to move on to his next job. The only person I dealt with that I fully trusted was Mike Moran, the followup reinstaller.
Nothing but hassles since the windows came in and then lied to us about pricing and we weren’t even given a copy of our invoice or guarantee
I've expressed needing to speak to someone regarding my windows being installed incorrectly and have no received a phone call to correct this and it's been weeks.
The windows are good, but the installation and follow up were horrible. The first installer was great. However, the second installer damaged my metal roof and then promptly left my house without completing the installation. I have never gotten a satisfactory answer as to how my roof was going to be repaired and still don’t have an answer. Also, during all of this, I was turned over to a collection agency for withholding the final payment until my roof repair is addressed.
I've left many negative reviews floating around. I'm sure you can find them for more detailed info, but I would mostly not recommend this company due to my experience dealing with Mike Tucker, Adnan Haliilovic, and the terrible quality of my windows. The service technician is already trying to get them replaced for me after only being installed for a couple weeks.
Frequently asked questions about Universal Windows Direct of Pittsburgh
How is Universal Windows Direct of Pittsburgh rated?
Universal Windows Direct of Pittsburgh has a 4.4 star rating with 1,613 reviews.
When is Universal Windows Direct of Pittsburgh open?
Universal Windows Direct of Pittsburgh is closed now. It will open at 8:00 a.m.