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Vandergriff Acura
- Car Dealers
- Arlington, TX
About this business
Location details
1100 I-20 West, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everything was absolutely excellent! From checking vehicle in to picking vehicle up.
Business response:
We are overjoyed to hear about your outstanding experience with us! It's wonderful to know that every step of your service visit exceeded your expectations, from the moment you arrived until you drove away. Your satisfaction with our complete process means everything to our team. We truly value customers like you who take the time to share such positive feedback about their experience.
Excellent services I love my new adviser Cindy.
Business response:
We are pleased to hear about your outstanding experience with our team. Your satisfaction with the exceptional service you received means everything to us at Vandergriff Acura. It's wonderful to know that Cindy has been such a valuable advisor for you and that you're loving your vehicle. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence in the future.
Excellent communication and service by Danny and all. The needed recall part was ordered ahead of time to decrease my wait time. A loaner car was made available but I didn't end up needing it because the repair was finished quickly. A couple days before I ordered new wiper blade refills from the parts department and they found me and brought them to me while I was waiting on the repairs! Both Service and Parts exceeded my expectations!
Business response:
Thank you for your wonderful feedback about your recent service experience with us. We're delighted to hear that Danny and our team provided you with outstanding communication throughout your visit. It's wonderful that we were able to prepare for your recall service by ordering the necessary part in advance, making your experience as efficient as possible. We're pleased that the quick turnaround meant you didn't need the loaner vehicle we had ready for you. What a pleasant surprise that our parts team was able to locate you ... read more
Very accomplished dating. My
Business response:
We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. Your satisfaction means everything to our team. Thank you for choosing us and for taking the time to share your thoughts. We look forward to continuing to serve you for years to come.
Danny did a great job as usual.
Business response:
We are delighted to hear about your positive experience with our team member's exceptional service. It's wonderful to know that you consistently receive excellent care. Your satisfaction with the quality service you've received means everything to us. We truly value your continued trust in our dealership and look forward to providing you with the same outstanding experience in the future.
Vandergriff Acura always provides extraordinary service. Taylor who was the service advisor was very helpful and attentive to my needs. My vehicle 2023 TLX Stype had to be towed due to the battery being dead. Taylor was kind and compassionate about the situation and he also reviewed my vehicle records to ensure that everything else is safe and taken care of.
Business response:
We are delighted to hear about your wonderful experience with our service team. It's truly heartening to know that we were able to provide the exceptional care you deserved during what must have been a stressful situation. Your service advisor's helpfulness and attention to your specific needs reflects our commitment to going above and beyond for every customer. We're especially pleased that the thoroughness in reviewing your vehicle records gave you confidence that everything was properly taken care of. Your trust means eve... read more
The young lady was very professional.
Business response:
We are elated to hear about your positive experience with our team member. Her professionalism clearly made a meaningful impact during your visit, and we truly value you taking the time to recognize her dedication. At Vandergriff Acura, we strive to provide exceptional service to every customer, and feedback like yours confirms we're on the right track. Thank you for choosing us and for sharing your experience.
I love the custom service the service advisor what kind to me he explains everything's
Business response:
Thank you for your wonderful feedback about your experience with us. We're thrilled to hear that you appreciated the exceptional customer service you received. It's wonderful to know that your service advisor was kind and took the time to thoroughly explain everything to you. At Vandergriff Acura, we believe clear communication and genuine care make all the difference in creating a positive experience. Your satisfaction means everything to our team, and we're grateful you chose to share your experience with others.
Service went well without a hitch.
Business response:
We are pleased to hear that your service experience went smoothly from start to finish. Your positive feedback means a great deal to our team. We strive to provide seamless service for every customer, and it's wonderful to know we met your expectations. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Frequently asked questions about Vandergriff Acura
How is Vandergriff Acura rated?
Vandergriff Acura has a 4.5 star rating with 8,279 reviews.
When is Vandergriff Acura open?
Vandergriff Acura is closed now. It will open tomorrow at 7:00 a.m.